QA/Test engineer competencies for candidates
There may be specific competencies required for a person who will take on the QA/Test engineer role in your organization. The main competencies are:
• Communication skills: The QA engineer will have to communicate with multiple stakeholders about quality assurance. They will lead the process, work with the product development team, and keep their managers informed, so they need to have great communication skills.
• Curiosity: The job of a QA engineer is more than just testing out bugs. They probe and look at the user experience and interface design, and go deep into the software to find all the things that could create questions, challenges, and problems for the customer.
• Critical thinking skills: The QA engineer will have to figure out multiple scenarios to test the software to get it ready to launch to the public, so they need to apply critical thinking in almost every step of their job.
• Discipline: Not only will they have to discipline themselves to go over the testing details, but they will also need to lead others by example. They are in charge of the entire quality assurance process and work with multiple teams to ensure that every stage is as productive as possible.
Attention to detail: The QA engineer will need to be as precise as possible when testing the software. They will need to find even the smallest problems and bugs in the software and make sure not to miss anything (because the customer will find it).
• Empathy: The QA/Test engineer will have to put themselves into the customer’s shoes to figure out what they will have a problem with. This requires empathy from the QA engineer. It’s also beneficial to have empathy when dealing with peers and colleagues, since this will create better working relationships.
• Coding skills: Even though QA engineers don’t need to have coding skills, it can be beneficial. This way, they can communicate with software engineers and the product development team using “their language.” Not only that, but they will understand any problems better and will know what is (realistically) possible when it comes to the software they’re testing.
• Time management: QA engineers need to spend as little time as possible testing the software so it can get out to the public as soon as possible. This means they need to do all the necessary tests on a tight deadline, which is why QA engineers need impeccable time-management skills.
• Analytical skills: The QA engineer needs to spot both strengths and weaknesses of the software product: the strengths, so that the product development team can emphasize them more, and the weaknesses, to fix them quickly.