Fast screening for BPO applicants
Test for skills at scale with auto-scored and validated tests. Hire employees who grow with your business.
BPOs around the world hire with TestGorilla
Manual screening slows BPO recruitment and raises the risk of mis-hires
Added time-to-hire
Your teams spends more time and resources reviewing job applications
High employee attrition
Manual screening tools are unreliable, leading to mis-hires and high turnover.
Poor on-the-job performance
Mis-hires drain productivity. Poor performers need to be managed out of the company.
Hire fast and retain the best BPO talent with skills assessments
The tools to screen at speed
TestGorilla scores and ranks candidates automatically. Use qualifying questions and benchmarks to identify top talent for your BPO.
Expand your testing
Scale BPO screening effortlessly. Invite large pools of candidates to take your assessment via public links or list uploads.
Objective data for better hires
In-depth test results help you find motivated candidates who can deliver long-term value for your company.
Assess and shortlist candidates directly from your ATS
Screen for skills in three easy steps
Create high-quality assessments fast with TestGorilla's easy-to-use assessment platform. See candidates ranked and quickly shortlist those with the greatest potential. Combine role-specific skill tests with soft skill tests to get a full picture of what your candidates can do.
TestGorilla has been my go-to platform with every intake so far. Now, we have empirical data that helps us save time by focusing only on candidates with the skills we need.
BPO companies scale their hiring with TestGorilla
Dyninno Group improves recruitment productivity by 400% using TestGorilla
Dyninno is a group of companies, providing products and services in the travel, finance, entertainment, and technology sectors in more than 50 countries. Founded in 2004, now the company has 25 offices with total headcount of 5,000 employees.  Since the start of 2022, Dyninno Group has rapidly expanded its business across multiple companies and divisions, and as a result, needed to recruit more than 2,000 employees in less than six months in 2023. However, Pavel Bahu, Global human resources director at Trevolution (travel division of Dyninno), faced the challenge of effectively screening the increased number of candidates without diminishing the efficiency of their current hiring process – especially as they continue to hire 100s of candidates each month in different locations.
How TestGorilla transformed Digital Care’s hiring process
Digital Care is a South African business process outsourcing (BPO) company working with large enterprise clients in the telecommunications industry. Francois Allison, Digital Care’s Operational Manager, is responsible for talent acquisition and recruiting. He and his team were looking for ways to improve their hiring process to find the best candidates for their open roles.
Revolut hires 40% faster with TestGorilla
Revolut is a global leader in the financial services industry. Since the organization was founded in 2015, its team has worked tirelessly to close the gap between traditional banking and modern fintech which has the potential to change the world. In just a few years, Revolut has grown from a simple cash-management app to a fully-fledged European bank with more than 20 million personal customers and 950,000 business customers in more than 200 countries. Julia Panchenko, the services recruitment manager at Revolut, faced the challenge of building high-functioning multi-lingual teams to serve a truly global enterprise.
Skills tests used by our BPO customers
Phone Support Specialist test
Customer Service (Multimedia)
English C1 (Advanced)
Numerical reasoning
We're trusted by industry-leading BPO companies
TestGorilla is an exceptional performer in the G2 Mid-Market Grid®. We’re a top choice for mid-market companies, earning high praise from customers.