Use our Communication test to hire the best

Summary of the Communication test

This communication test evaluates candidates' skills in communicating clearly and effectively using professional etiquette. The test assesses candidates in both written and verbal communication, as well as non-verbal cues and active listening.

Covered skills

Understanding and interpreting written communication
Listening actively and interpreting non-verbal cues
Clarifying next steps and summarizing messages effectively
Using professional communication etiquette

Use the Communication test to hire

Any role that requires good communication skills to facilitate effective collaboration with others.

Type

Situational judgment

Time

10 min

Audience

English speaking

Level

Intermediate

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About the Communication test

Good communication is the foundation of good relationships. And good relationships are key to building A-teams that will take your organization from good to great. Good communication among the members of a team builds trust, resolves (and even prevents) problems, provides clarity and direction, improves productivity, and increases engagement.

This communication test evaluates candidates' skills in understanding, using, and interpreting written communication and assesses their verbal communication skills (both in an in-person and virtual environment) along with active listening and the interpretation of non-verbal cues. The communication test also evaluates candidates' ability to clarify next steps, summarize messages effectively, and use professional communication etiquette.

Candidates who perform well on this screening test can listen attentively to others, communicate with confidence and open-mindedness, and can offer both empathy and feedback in the appropriate scenarios and in the appropriate manner.

The test is made by a subject-matter expert

Sarah E.

Storyteller, communication coach, author and professional musician, Sarah offers workshops and coaching packages that reduce miscommunication – the most common cause of tension in the workplace. With nearly 20 years’ experience working in public sector agencies, Sarah has completed an MBA and achieved the StrengthsFinder certification, both of which she uses to improve professional environments and guide teams to communicate in a way that increases satisfaction and happiness at work and at home.

Crafted with expert knowledge

TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.

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View a sample report

The Communication test will be included in a PDF report along with the other tests from your assessment. You can easily download and share this report with colleagues and candidates.

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FAQs

What is the difference between an assessment and a test?

An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 20 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.

Can I add my own questions to an assessment?

Yes! Custom questions are great for testing candidates in your own unique way. We support the following question types: video, multiple-choice, coding, file upload, and essay. Besides adding your own custom questions, you can also create your own tests.

How do video questions work?

A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now." You can learn more about video questions here.

Can you explain how the other custom question types work?

Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.

Can I customize an assessment with my company logo and color theme?

Yes! You can add your own logo and company color theme to your assessments. This is a great way to leave a positive and lasting brand impression on your candidates.

What type of support do you offer?

Our team is always here to help. After you sign up, we’ll reach out to guide you through the first steps of setting up your TestGorilla account. If you have any further questions, you can contact our support team via email, chat or call. We also offer detailed guides in our extensive Help & Inspiration Center.

What is the cost for using the Communication test?

You can find our pricing packages here. Sign up here to try TestGorilla today.

Can I combine the Communication test with other tests?

Yes. You can add up to five tests to each assessment.

Where in my recruitment process should I use the Communication test?

We recommend using our assessment software as a pre-screening tool at the beginning of your recruitment process. You can add a link to the assessment in your job post or directly invite candidates by email. TestGorilla replaces traditional CV screening with a much more reliable and efficient process, designed to find the most skilled candidates earlier and faster.

Which situational judgment tests do you offer?

We offer the following situational judgment tests: Leadership & People Management, Business Ethics & Compliance, Business Judgment, and Negotiation.

Communication