Communication

Use our Communication test to hire the best

Summary of the Communication test

This communication test evaluates candidates' skills in communicating clearly and effectively using professional etiquette. The test assesses candidates in both written and verbal communication, as well as non-verbal cues and active listening.

Covered skills

  • Chart iconUnderstanding and interpreting written communication
  • Chart iconListening actively and interpreting non-verbal cues
  • Chart iconClarifying next steps and summarizing messages effectively
  • Chart iconUsing professional communication etiquette

Use the Communication test to hire

Any role that requires good communication skills to facilitate effective collaboration with others.

Document file icon Type

Situational judgment

Clock icon Time

10 min

Flag icon Audience

English speaking

Chart icon Level

Intermediate

Preview questionsTry for free

About the Communication test

Good communication is the foundation of good relationships. And good relationships are key to building A-teams that will take your organization from good to great. Good communication among the members of a team builds trust, resolves (and even prevents) problems, provides clarity and direction, improves productivity, and increases engagement.

This communication test evaluates candidates' skills in understanding, using, and interpreting written communication and assesses their verbal communication skills (both in an in-person and virtual environment) along with active listening and the interpretation of non-verbal cues. The communication test also evaluates candidates' ability to clarify next steps, summarize messages effectively, and use professional communication etiquette.

Candidates who perform well on this screening test can listen attentively to others, communicate with confidence and open-mindedness, and can offer both empathy and feedback in the appropriate scenarios and in the appropriate manner.

The test is made by a subject-matter expert

Sarah E.

Storyteller, communication coach, author and professional musician, Sarah offers workshops and coaching packages that reduce miscommunication – the most common cause of tension in the workplace. With nearly 20 years’ experience working in public sector agencies, Sarah has completed an MBA and achieved the StrengthsFinder certification, both of which she uses to improve professional environments and guide teams to communicate in a way that increases satisfaction and happiness at work and at home.

Crafted with expert knowledge

TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.

What our customers are saying

Hunter G.

Quick and easy to use, there are also quite a few preloaded exams for myriad functions and abilities that make it super easy!

TestGorilla review
Hunter G.
Manager, Strategy & Marketing, Mid-Market (51-1000 emp.)
Review from

Michiel S.

Intuitive initial setup, took me less than 30 minutes. Within an hour we had the first candidate tested. I really like the ability to add custom questions to the test, it enables us to not only test job-specific skills but also assess a candidate’s fit with our company culture.

TestGorilla review
Michiel S.
Small-Business (50 or fewer emp.)
Review from

Sam C.

We were hiring because we needed more staff to deliver the level of service to our customers we commit to. This means time is valuable and finding time to create bespoke aptitude tests is difficult. TestGorrilla did that for us and did a good job too.

TestGorilla review
Sam C.
Customer Success Manager, Small-Business (50 or fewer emp.)
Review from

Kristel K.

Great selection of assessments, easy to find assessments for different job positions. It really helps to save valuable time and to pick out the best candidates based on their relevant skill skills.

TestGorilla review
Kristel K.
Human Resources Manager, Small-Business (50 or fewer emp.)
Review from

Use TestGorilla to hire the best faster, easier and bias-free

Our screening tests identify the best candidates and make your hiring decisions faster, easier, and bias-free.

plus

Predict job performance

Learn how each candidate performs on the job using our library of more than 100 scientifically validated tests.

Test candidates for job-specific skills like coding or digital marketing, as well as general skills like critical thinking. Our unique personality and culture tests allow you to get to know your applicants as real people – not just pieces of paper.

plus

Hire without bias

Give all applicants an equal, unbiased opportunity to showcase their skills with our data-driven and performance-based ranking system.

With TestGorilla, you’ll get the best talent from all walks of life, allowing for a stronger, more diverse workplace.

plus

Offer a positive candidate experience

Our short, customizable assessments and easy-to-use interface can be accessed from any device, with no login required.

Add your company logo, color theme, and more to leave a lasting impression that candidates will appreciate.

Get a demo Try for free

Watch how you can use the Communication test

Create high-quality assessments, fast

Building assessments is a breeze with TestGorilla. Get started with these simple steps.

plus

Create high-quality job assessments, fast

Building assessments is quick and easy with TestGorilla. Just pick a name, select the tests you need, then add your own custom questions.

You can customize your assessments further by adding your company logo, color theme, and more. Build the assessment that works for you.

plus

Invite candidates your way

Send email invites directly from TestGorilla, straight from your ATS, or connect with candidates by sharing a direct link.

Have a long list of candidates? Easily send multiple invites with a single click. You can also customize your email invites.

plus

See the best candidates, ranked

Discover your strongest candidates with TestGorilla’s easy-to-read output reports, rankings, and analytics.

Easily switch from a comprehensive overview to a detailed analysis of your candidates. Then, go beyond the data by watching personalized candidate videos.

Get a demo Try for free

View a sample report

The Communication test will be included in a PDF report along with the other tests from your assessment. You can easily download and share this report with colleagues and candidates.

Download sample report

FAQs

What is the difference between an assessment and a test?
An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 10 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.
Can I add my own questions to an assessment?
Yes! Custom questions are great for testing candidates in your own unique way. We support the following question types: video, multiple-choice, coding, file upload, and essay. Besides adding your own custom questions, you can also create your own tests.
How do video questions work?
A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now." You can learn more about video questions here.
Can you explain how the other custom question types work?
Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.
Can I get a free trial?
Yes. You can sign up here for a free trial and try all of our features for 14 days. You can also schedule a demo with one of our account managers to get a comprehensive tour of our software.
Can I customize an assessment with my company logo and color theme?
Yes! You can add your own logo and company color theme to your assessments. This is a great way to leave a positive and lasting brand impression on your candidates.
What type of support do you offer?
Our team is always here to help. After you sign up, we’ll reach out to guide you through the first steps of setting up your TestGorilla account. If you have any further questions, you can contact our support team via email, chat or call. We also offer detailed guides in our extensive Help & Inspiration Center.
What is the cost for using the Communication test?
You can find our pricing packages here. We also offer a 14-day free trial where you can fully explore our test library and invite your first candidates. Sign up here to try TestGorilla today.
Can I combine the Communication test with other tests?
Yes. You can add up to five tests to each assessment.
Where in my recruitment process should I use the Communication test?
We recommend using our assessment software as a pre-screening tool at the beginning of your recruitment process. You can add a link to the assessment in your job post or directly invite candidates by email. TestGorilla replaces traditional CV screening with a much more reliable and efficient process, designed to find the most skilled candidates earlier and faster.
Which situational judgment tests do you offer?
We offer the following situational judgment tests: Leadership & People Management, Business Ethics & Compliance, Business Judgment, and Negotiation.

Related tests

New testNew test
Communication
This communication test evaluates candidates' skills in communicating clearly and effectively using professional etiquette. The test assesses candidates in both written and verbal communication, as well as non-verbal cues and active listening.
Clock 10 min
Details
New testNew test
Time management
The time management test evaluates candidates’ ability to manage their time well in a professional environment. Through typical workplace scenarios, this test assesses how well candidates can prioritize, plan, execute, and reflect on tasks and projects.
Clock 10 min
Details
Business judgment
This business judgment test evaluates a candidate’s ability to make the right trade-offs and decisions in a business context. This test will help you hire business executives and strategy consultants with a good nose for value.
Clock 10 min
Details
Negotiation
This negotiation test evaluates candidates’ ability to negotiate in a business context to achieve positive results and close favorable deals. This test will help you hire strong negotiators who can advance your business interests.
Clock 10 min
Details
Leadership & people management
The leadership and people management test evaluates a candidate’s ability to lead others within an organization using both influence and guidance. This test will help you hire leaders who can support and develop others to help your organization grow.
Clock 10 min
Details
Business ethics & compliance
The business ethics and compliance test evaluates candidates’ awareness, judgment, and knowledge of ethical issues found in a business setting. This test will help you hire employees with a strong ethical compass who can adhere to company policies.
Clock 10 min
Details