Managing technology is becoming a fundamental HR skill. Already, more than eight out of ten HR leaders use artificial intelligence (AI) to boost efficiency in their organizations.[1]
But with so many types of HR technology out there, how do you know what’s relevant to your organization and how to use it to meet your top objectives?
This article discusses different HR technologies and their uses to help you discover the best HR technology for your business. We also cover the current HR technology landscape and the HR tech outlook for the future.
If you’re already familiar with technology in HR, we suggest you skip straight to the actionable tips.
HR technology is a blanket term used to describe any software or hardware that facilitates human resource management.
Thanks to technological innovation, most HR management tasks now have associated tech solutions, including:
Compensation and payroll
Talent acquisition and talent management
Employee performance management
Training and development
Administration of employee benefits
What do the past, present, and future of HR technology look like?
To start with, here’s a brief history of human capital management (HCM) technologies used by HR departments, from 1950 to the present.
1950s
In 1959, IBM replaced the punch-card system for data storage with a new mainframe computer, the IBM 1401 Data Processing System
The new model automated payroll and saved on physical space. For example, the company Time-Life converted 40 million pages of punch-card subscriber records into only a few hundred magnetic tapes
1960s-1970s
In response to increased legal reporting requirements, IBM developed IBM/360 and other large-scale HR systems to track costs and turnover
The “SAP” (systems, applications, and processes) R/2 systems were released, laying the foundation of today’s enterprise resource planning (ERP) software
1980s
Central servers, local area networks, and “microcomputers” gave users access to HR data from their personal workstations
Ken Morris and David Duffield founded the human resource management software company PeopleSoft in 1987
Engineers developed the first decision support systems
1990s-2000s
Through the 90s, the use of ERP systems became more widespread
Intranets – private networks owned by organizations – made employee data accessible to people outside the HR function
2010-present day
The establishment of Amazon Web Services and Google Drive made cloud-based technology more widely available and proved to be useful for HR technology
We saw the rise of big data analytics for human resource management
Software companies increasingly developed mobile human resources information systems (HRIS)[2]
The Covid-19 Pandemic pushed for the development of human resources technology more compatible with remote-first companies
The purpose of HCM technologies is not to replace humans but to maximize their impact.
On average, HR workers spend just 17% of their day on strategic or long-term projects. Emails, however, take up almost double that – time that could be spent on raising your retention rate, boosting employee productivity, or supporting employee wellness.[3]
Here’s how HR technology can make your team more efficient.
HR technology, like skills testing, makes hiring quicker and more accurate.
Our State of Skills-Based Hiring 2023 report found that 88% of employers reduced mis-hires after switching to skills-based hiring.
It also improves diversity. In a study of more than 2,000 successful job applications, employers that used skills-based hiring increased the number of women hired into senior roles by 70%.
This, in turn, attracts more hires. Around one in three employees and candidates would not apply to an organization that lacks diversity in its workforce.[4]
Using tools like learning management systems (LMS) to manage employee training can ensure wider access to learning and development initiatives.
They also help you improve them. More than a quarter of learning and development professionals already use surveys and other integrated feedback tools to measure the effectiveness of employee learning.[5]
Finally, HR tech increases productivity and retention. Employees who use tech to boost their productivity are more than 158% more engaged and 61% more likely to stay with their employers.
When building your HR technology roadmap, you need to know what types of HR technology are out there and what you can use them for.
In this section, we detail our extensive breakdown of uses for HR technology and how to apply them in your workforce to improve your people processes.
In a hurry?
Here is a summary of the 31 uses for HR technology, broken down by the area of your operations they apply to.
Uses for HR technology | Benefits |
In day-to-day processes | |
1. Automating time-consuming processes with HR automation | Reduces time spent on administrative or low-impact tasks so HR reps can spend more time on strategic work |
2. Collating up-to-date information into one HR dashboard | Saves up to four hours a week in toggling between different software |
3. Fielding basic inquiries with an HR chatbot | Human HR reps have more time for more complex or sensitive queries |
4. Managing payment with payroll software | Reduces the likelihood of a late salary payment impacting an employee’s satisfaction with their employer |
5. Storing and accessing employee data with HRIS systems | Secures employee data in one system, lowering the chances of a data breach |
6. Spotting trends and generating insights with HR analytics software | Enables you to identify potential employee flight risks and future high performers |
7. Giving employees access to their own information with employee self-service | Cuts out administrative tasks for all employees – for example, when requesting PTO through an automated portal instead of by email |
8. Centralizing vendor management with vendor management systems | Ensures vendors are paid accurately and on time, encouraging them to prioritize and stick with your business |
In hiring | |
9. Automating hiring workflows with recruitment automation software | Skills testing shortlists candidates automatically based on their skills instead of bias |
10. Creating compensation packages with compensation management software | Draws directly from industry benchmarks and ensures legal compliance |
11. Sourcing applications through recruitment platforms | Enlarges your talent pool |
12. Placing job ads widely with programmatic job advertising | Enables you to test and improve your job ads based on their performance across platforms |
13. Managing candidate experience with applicant tracking systems | Stops talented candidates from falling through the cracks by managing them all in one system |
14. Gauging candidates’ skills with talent assessment software | Reduces bias in the hiring process by prioritizing candidates directly on key skills rather than identity |
15. Evaluating resumes when necessary with resume screening software | Streamlines the resume screening process by screening out resumes without the required qualifications |
16. Onboarding new recruits with employee onboarding software | Frees you up to personalize onboarding, for example, by planning team bonding events |
In training | |
17. Planning, implementing, and assessing employee training with LMS software | Provides pre-made learning modules you can put together into custom-made courses to assign to relevant teams |
18. Making training more enjoyable for employees with gamification | Incentivizes employees to complete training |
19. Creating fruitful mentorship relationships with mentoring software | Relieves the administrative burden of mentorship programs and maximizes their effectiveness |
20. Simulating real scenarios through VR training | Gives employees the freedom and safety to make mistakes as they learn – for example, pilots using VR flight simulators |
In creating a positive company culture | |
21. Improving employee retention with employee experience software | Gives you oversight of multiple employee experience initiatives and improves employee loyalty |
22. Support employee wellness with an employee wellness platform | Improves outcomes for customers by supporting the employees who look after them |
23. Listening to employees with employee pulse surveys | Gathers employee feedback so you can choose only the best HR technology providers for training, benefits, and other initiatives |
24. Monitoring worker output with performance management systems | Gives you insight into remote workers’ performance without needing to micromanage them |
25. Rewarding employees’ achievements with employee recognition software | Boosts overall employee performance by more than 11% |
26. Making working from home more efficient with remote working technology | Improves productivity by as much as 22% |
27. Connecting hybrid teams with hybrid work technology | Facilitates collaboration between diverse workers and improves retention |
28. Offboarding employees effectively with offboarding software | Leaves a positive impression of your organization, preserving your employer brand |
In pushing innovation | |
29. Making more informed decisions with AI | Flags bias in AI analytics using a bias dashboard |
30. Predicting patterns in hiring, retention, and performance with machine learning | Saves you money, for instance, on recruitment ad spending and retention costs |
31. Securing business data with blockchain | Preserves employees’ privacy and protects you from legal complaints |
Various tools offer HR automation features to help you:
Manage the talent onboarding process for new hires
Process employee timesheets and payroll
Calculate annual leave entitlement, process leave requests, and manage your leave calendar
Undertake performance management processes, from annual appraisals and performance reviews to disciplinary and other negative performance challenges
Conduct exit interviews when employees leave your business
HR tech companies like Kissflow and Personio offer fantastic all-in-one HR tools that automate all these functions for you.
An HR dashboard is a tool that combines different sources of HR data into one screen so that you can see instant insights into the performance of your HR function at a glance.
This could include data like:
Number of overall employees
Number of new hires
Employee satisfaction rates
Training participation or completion
Here’s an example from Qlik:[6]
Seeing this information on a single screen saves you more time than you think. Studies show workers spend roughly 9% of their time at work toggling between screens – that’s just less than four hours each week that could be saved by centralizing data in one dashboard.
HR chatbots answer frequently asked questions for you so you can spend your time on higher-impact tasks.
Basic chatbots can handle common queries with simple answers – for example, if an employee asks what date salaries will be paid this month or which HR rep to contact to discuss skills training.
Candidates can also use chatbots to ask questions during the recruitment process, like what format to submit work samples in.
For simple chatbots, you might input this information manually when setting up the bot. However, more complex chatbots are now becoming more flexible.
For example, Tesco’s HR chatbot, “Tess,” takes note of recurring questions it can’t answer so that the developers can continuously add more responses, gradually decreasing the number of inquiries HR professionals must tackle even further.[7]
We recommend jumping on this trend: Gartner predicts that chatbots and other conversational AI will take more than three-quarters of HR inquiries in the coming years.[8]
Payroll is one area where you cannot afford to mess up – yet, too many employers do.
A study of 4,000 European employees found that 44% had been paid late by their employers. Of those workers, 44% had been paid incorrectly, and 79% had to raise the issue themselves. Nearly half of employees said this slip-up would cause them to consider quitting.[9]
Payroll software automates the process to drastically reduce human error, not only to ensure employees are paid on time but to:
Ensure legal compliance
File taxes
Track time for hourly employees
Provide reporting
As a reminder, “HRIS” stands for human resources information systems (yes, that means when you say “HRIS systems” you’re saying “systems” twice, but we don’t mind).
HRIS systems are the software through which you manage most of the tech functions we discuss here. They’re where you store and manage employee data and execute many other tasks, including payroll and benefits administration.
Accessing employee data through one platform, and using it to complete key tasks, can make your initiatives more efficient – for example, your efforts at turnover reduction.
Implementing an HRIS has been shown to reduce turnover rates by 5% to 15%.[10]
Collecting and collating employee data is just the beginning. You also need to draw insights from it. This is where HR analytics software comes in.
Although specific HR analytics tools are available in the marketplace, the best HR technology tools include a rich suite of analytics features. These should help you visualize your data and identify where you can make improvements in your processes, both retrospectively and in real-time.
The most common ways HR leaders use analytics are:
Identifying talent at risk of attrition
Predicting high-performing recruits
Sourcing the best-fit candidates for open roles[11]
HR tech companies like Lattice and MarkLogic are great for HR analytics.
Some of the most time-consuming HR tasks are the ones in which HR reps are essentially middlemen, fielding requests and chasing approvals. They have a wide margin for human error, and you quickly become buried in paperwork.
Employee self service software cuts out this running around. These portals authorize employees to access their data or log requests without an HR rep intervening.
An example is self-service portals in leave management systems. Employees simply request their desired dates, which are then approved and logged in the team calendar with just a few clicks from stakeholders.[12]
Managing your external workforce can be tough. Potential vendors include:
Outsourced HR functions like recruiters
Independent contractors and freelancers
Office suppliers
Instead of manually tracking vendors’ work and payments in a spreadsheet or calendar, use a vendor management system (VMS). A good vendor management system gives you:
Visibility over your flexible workforce
Accurate reporting
Compliance with internal and external guidelines
Nearly three-quarters of freelancers say they are not paid on time by clients, and 16% say they often don’t get paid for two months or more.[13]
Paying promptly through a VMS contributes positively to your reputation and incentivizes the best workers to prioritize your business.
One of the biggest parts of any HR rep’s job is recruiting top talent. Recruitment management software streamlines this process, automating processes like:
Posting to job boards (more on this below)
Uploading job ads to social media
Scheduling interviews with candidates
It can even help evaluate applications. Skills-based hiring techniques automate many parts of the recruitment process, such as by shortlisting candidates based on skills test data.
Our State of Skills-Based Hiring 2023 report found that after switching to skills testing, 82% of organizations reduced their time-to-hire. Almost one-fifth of employers reduced it by at least 51%.
Automating time-consuming recruitment tasks frees you up for higher-impact tasks like crafting good job ads, building relationships with candidates, and easing them into your workforce.
We all know compensation is the deciding factor for many candidates when choosing whether to work for you. It’s also a deciding factor in why many leave.
More than a third of workers quit due to inadequate total compensation.
To build compensation packages that are fair and competitive to incentivize new hires and retain employees long-term, use compensation management software.
Compensation management software helps you by:
Drawing data from similar organizations as benchmarks
Applying your company’s payment policies fairly across your workforce
Ensuring legal compliance
Giving employees access to the right benefits for their compensation level
Once, we had physical job boards and ads in the paper. Today, we have online recruiting platforms where you can market your roles to a tailored audience, who can then apply directly through their portal.
These recruiting platforms provide better matches for your roles because they enable candidates to search for open roles with their specific skills in mind.
You can also pay to advertise your roles to the site’s users to reach even bigger and more tailored audiences.
Examples of common recruiting platforms include LinkedIn, Jobvite, and SmartRecruiters.
There are also many job sites tailored to specific niches and regions – for example, Medi Jobs, which caters to the medical sector in Germany.
Not only do we now have platforms for advertising roles, but we also have tools for posting more easily to those platforms.
Programmatic job advertising automates the process of placing job ads on different platforms, especially when it comes to boosting these ads by paying for them to be shown to more people.
Using machine learning and AI, programmatic job advertising software places your job ads on the most appropriate platforms and shows them to users whose interests match them.
It also enables you to manage recruitment marketing like any other marketing campaign, creating and testing audiences to produce the most effective ad.
Juggling separate recruitment software – for example, email marketing software and LinkedIn – risks letting great candidates fall through the cracks as you switch between systems.
Applicant tracking systems (ATS) enable you to manage your relationship with candidates from start to finish in one place.
An ATS gives you the ability to search and sort applicant data, set notifications for key deadlines and touchpoints, and even automate messaging.
This is key to the candidate experience: 62% of candidates lose interest in a job if they don’t hear back within 10 business days after an interview. This jumps to 77% after three weeks.[14]
We’ve mentioned the benefits of candidate assessment software already in this article. Testing applicants for the skills they need for the role makes hiring quicker, more efficient, and more accurate than traditional methods.
In fact, we recommend ditching resumes altogether. Pre-hire work experience has been proven to be a poor indicator of job performance and retention.[15]
By contrast, TestGorilla offers multi-measure tests, which research shows are more predictive of job performance. These assessments can be implemented at the top of the hiring funnel to ensure that you’re spending your time on quality candidates.
Additionally, the ability to remove identifying information for test-takers reduces the impact of conscious and unconscious bias in the hiring process.
Don’t believe us? Deloitte research shows that skills-based organizations are almost twice as likely to retain high-performing employees and more than twice as likely to innovate.
As we say above, resumes aren’t necessary in the majority of hiring cases, mainly because most jobs don’t truly require degrees, and this is one of the main uses for resumes.
However, in specialized roles that do require degrees and resume evaluation – such as medical professionals and economists – resume screening software can streamline the process.
For example, if you require a highly specific qualification to legally perform this role, resume screening software can filter out resumes that don’t include it.
However, it’s important to choose your tools wisely. Whereas skills testing increases equality of opportunity, the predictive capabilities of some resume screening tools could entrench bias in your hiring process.
For example, Amazon had to remove its AI resume screening tool because it was biased against women due to making predictions based on a sample of resumes dominated by men.[16]
Exchanging contracts with a promising hire might feel like a relief in itself, but it’s important to stick the landing when they arrive. New hires are twice as likely to plan to leave if their onboarding experience is bad.[17]
Employee onboarding software saves you time when planning onboarding by automating tasks like:
Scheduling team meetings and one-on-ones
Creating a checklist of introductory materials, such as health and safety videos
Setting tasks and training for employees’ first days
This leaves you free to tailor employees’ onboarding thoughtfully, for example, by filming a personalized welcome video from their team to send to them before their first day or planning a team bonding event.
Learning management systems simplify implementing your employee training strategy by helping you:
Design training programs, for example, assemble pre-made eLearning modules into custom-made courses
Assign those courses to relevant individuals or teams
Monitor the uptake and completion of these courses
To supercharge your learning and development efforts, use insights from skills testing your employees to assign training – for example, giving employees with budding leadership skills a people management course.
Companies that align their HR processes with the skills needs of employees boost engagement by 50%, productivity by 40%, and halve their training and development costs.[18]
One way to make training modules themselves more fun is by using gamification in HR. Gamification applies concepts from games to incentivize employee learning, for example:
Point scoring
Competing for positions on a leaderboard
Collecting badges or awards
Research shows gamification has a positive impact on learning compared with traditional methods.
Again, skills testing can help you optimize this process. Use personality tests to identify candidates for gamified learning, especially at the onboarding stage.
For example, research shows that employees who demonstrate agreeableness and openness on the OCEAN (“Big Five”) personality test tend to prefer gamified onboarding.[19]
Good mentoring programs can have a transformative effect on employees and the organizations they work for, nurturing diverse workers and giving senior leaders perspective on the employee experience.
It can also impact retention: Employees involved in mentoring programs are 49% less likely to leave imminently than employees who aren’t.[20]
However, mentoring programs can be hard to set up, with mentor matching, scheduling, and progress tracking posing particular issues when done manually.
Mentoring software alleviates this administrative strain by automating these processes, for example, by auto-scheduling meetings.
It also makes mentoring relationships more effective by monitoring progress toward goals and matching employees to compatible leaders.
We all know hands-on training is one of the best ways to learn. However, it is often not appropriate or hard to come by – for example, when training individuals to handle racist or sexist microaggressions at work.
In these situations, VR training (or “virtual reality” training) can bridge the gap, simulating real-life situations that otherwise might be harmful, difficult, or expensive to orchestrate.
Professors say that in the case of dealing with microaggressions, VR is effective in putting learners into the shoes of someone from a different race or gender, helping them understand and identify microaggressions more effectively.[21]
Another well-known example of VR training is flight simulation, giving pilots the freedom and safety to make mistakes as they learn.
Creating a good employee experience is key to hiring, retention, and performance, and employee experience software refers to the HR tech tools built to facilitate it.
These include many different tools, for instance:
Recognition software
Benefit administration programs
Employee engagement tools
Bonus and reward management software
These bring many of the benefits we’ve already discussed for other tools, including automation and the opportunity for employees to serve themselves.
For example, you might use a benefits portal to help employees access their benefits and provide feedback on your benefits programs, giving them power over their experience and increasing their loyalty to you as an employer.
Employee wellness platforms support your teams’ health, both physically and mentally. For example, you might give employees access to:
Mindfulness or therapy apps
Apps that run company challenges for physical activities like swimming or running
Health monitoring apps connected to your health insurance provider
This is important because supporting employee wellbeing leads to better outcomes for customers, too.
A Glassdoor study found that each one-star improvement in a company’s rating for employee satisfaction corresponds to a 1.3-point out of 100 improvement in customer satisfaction scores.[22]
We discussed above the benefits that automated employee feedback can bring to your learning programs, with employees feeding back on the quality of training and helping you choose only the best HR technology providers.
One of the most effective ways to solicit this feedback is through employee pulse surveys. These are short, regular surveys designed to take a snapshot of employees’ opinions on a given topic.
They should take no more than five minutes to complete, usually comprising around 10-15 questions.
You might automatically administer a survey at the completion of a course, or monthly regardless of whether the employee has completed any training recently.
Thinking about the data sources that go into assessing an employee’s performance could make you dizzy. They range from qualitative metrics like creativity and innovation to role-specific performance indicators like the number or value of sales or ad impressions generated.
Managing these in a spreadsheet is clunky and prone to error; performance management systems synthesize this data and generate insights you can use to enhance employee performance.
All employees can benefit from performance management systems, but they’re especially useful for illuminating your blind spots, such as remote workers.
Just 37% of employers are monitoring the performance of remote workers.[23]
Performance management software can give you objective data on remote employees’ key outputs without you needing to micromanage them. This means you get the most from them without impacting their work-life balance.
When you see good performance, you should reward it to ensure it becomes a trend. A study by Gartner showed that a recognition and rewards program can drive an 11.1% increase in employee performance.[24]
Employee recognition programs help you do this. They include:
Recognition type | Examples |
Monetary | Spot bonuses |
Social | Peer-to-peer shout-outs on Slack |
Formal | “Employee of the Month” awards |
Employee recognition software facilitates these programs by automating many of their processes, such as:
Objectively identifying high performers to management
Purchasing rewards
Writing thank-you messages
This leaves you free to design more thoughtful recognition programs and develop a long-term HR strategy to improve performance.
Remote working technology like video conferencing platforms, instant messaging, and project management software enable workers to collaborate efficiently, even from opposite sides of the world.
Some top tips for using HR tech to manage remote employees:
Outline a clear remote work policy, particularly around where employees can work from. It may affect your taxes if they work abroad for too long.
Provide home office supplies to make working from home easy and comfortable. That could mean a second screen or ergonomic chairs.
Ensure all remote networks are entirely secure. In an OpenVPN survey, 36% of businesses had experienced a security breach due to unsecured remote workers.[25]
The benefits for your bottom line could be significant. In one study, giving workers the option to work from home improved productivity by 13%, rising to 22% when adopted company-wide.
Hybrid work technology overlaps heavily with remote work technology because many remote tools also facilitate hybrid working.
For example, video conferencing enables hybrid teams to meet even if they’re not all in the office. There are HR technologies that tackle hybrid teams’ needs specifically, such as:
Digital whiteboards that enable distributed teams to collaborate
Office space management tools for employees to book desks
Visual collaboration tools that facilitate brainstorming
Productivity logs to ensure all workers get their tasks done
Facilitating hybrid work makes your employees happy and helps them stick around longer. Nearly three-quarters of office workers would take long-term flexibility over extra money.[26]
Unlike onboarding, which most HR leaders agree is a critical time in the employee life cycle, HR reps are likely to neglect offboarding. This is a mistake. Employee offboarding is an important chance to:
Secure your data as an employee leaves
Gain insight into their decisions for going
Leave a positive impression of your company that could entice them back one day
Offboarding software helps you do this by taking manual tasks off your plate, leaving you with more time for tasks like:
Providing outplacement services for laid-off employees
Crafting useful exit interview questions
Supporting the remaining team during the handover
Many of the tools we discuss above make use of AI in HR. Still, there is much further for AI to go in talent acquisition, retention, and performance management.
One example is how chatbots could advance using natural language processing capabilities, perhaps eventually taking over tasks such as stay or exit interviews.
However, it’s important not to be starry-eyed about the future of AI. The technology can be biased, as we’ve seen in the Amazon example above.
Use the power of analytics tools critically to evaluate AI-generated insights with a bias dashboard.
A bias dashboard analyzes how people analytics tools perform across different groups, for instance, race, flagging bias before it impacts your decision-making.[27]
Machine learning is a subset of artificial intelligence that uses algorithms to make predictions and generate patterns based on specific datasets.
Machine learning applications in HR are numerous, particularly for predicting HR trends such as attrition and identifying weak points in your employee experience.
This can make your efforts for strategic workforce planning more effective. IBM says its AI program can predict with 95% accuracy which employees are about to quit their jobs, saving the company nearly $300m in retention costs.[28]
As machine learning tools and skills become more commonplace, this capability will become more widely available.
Machine learning can also help you make recruitment decisions – for instance, advising which types of ads have the highest conversion rate and helping you optimize your spending.
Finally, we come to one of the most controversial tech innovations: blockchain. Defined as an immutable public ledger, blockchain technology is most often used to secure data and for financial payments through cryptocurrency.
Many startups pay their employees in cryptocurrency, demonstrating one of the potential uses for blockchain in HR; however, this is widely criticized because of cryptocurrency’s instability.
Perhaps a better use of blockchain in HR is storing employee records. Because blockchain records cannot be changed, this could protect individuals and corporations from lawsuits, for example, on the grounds of unfair dismissal.
Another example of a potential use for blockchain in HR is in experience and background checks, enabling employers to verify candidates’ criminal history and credit scores without accessing the full details.
Organizations like TransCrypts already provide some of these services.
We’ve covered the types of HR technology available – now it’s time to choose which ones you want.
Here are four considerations when building your HR tech stack.
First, conduct an HR audit to understand how you’re currently performing. Compare performance metrics and retention, turnover, and attrition rates for different groups of workers.
Using this information, identify problem areas to prioritize. It’s easy to find a fully-fledged ATS that can help manage your entire recruitment process, but if you only use one or two of the features, is that good value?
You should also think about the complexity and growth potential of your chosen tool.
Pay attention to whether tools are labeled as suitable for “enterprise-level” or “small businesses,” and don’t bite off more than you can chew. Nearly one-fifth of organizations hold back from HR tools due to a lack of tech skills: If your staff can’t use it, you can’t access its benefits.[23]
Find a tool that offers several tiers of pricing and features, enabling you to start small.
Choosing an all-in-one tool also means you don’t need to build an HR tech “stack” but can rely on one tool for all your needs, with the addition of integrations with other tools if necessary.
If your business is new to using HR tech – and you’ve identified areas for improvement across your HR process – an all-in-one tool might be the best fit.
If an HR tech tool doesn’t provide an outstanding user experience, HR team members are unlikely to buy into it.
As a minimum, look out for tools that:
Have attractive and intuitive dashboards
Don’t require hours of training or tutorials
Your teams enjoy using them because their effectiveness is clear
The best way to achieve buy-in with HR tools is to involve your teams in choosing them. When it’s time for demos, get as many people as possible on the call. The questions they ask may open your eyes further to their needs.
As part of your search for HR technology, place a premium on the support functions and ongoing training providers offer. Visit review sites like Software Advice and PC Mag to read real-world reviews from users.
Having an up-to-date HR tech outlook is important to ensure your business takes full advantage of cutting-edge HR technology.
Here’s how to stay on top of the fast-paced HR technology landscape.
Ensure your HR technology roadmap remains competitive by following trends in HR. These include:
Organizations hiring hidden workers with skills-based hiring. Despite having many skills and being able and willing to learn with the right investment from an employer, a massive 60% of American workers aged over 25 do not hold a four-year degree and are excluded from the white-collar workforce as a result.
Adapting to climate change. Extreme weather events and natural disasters are causing disruption around the world. Employers will not only prioritize sustainable initiatives but also take steps to insulate their workforce from the negative effects with remote working technology.
“Work without jobs.” With the focus shifting to skills-based organizations, employers will embrace automation, defining work by tasks rather than existing job descriptions, enabling a more fluid movement of talent. Software like internal talent marketplaces facilitates this change.
There are many places you can go to keep up, such as the Future of HR podcast and the Academy to Innovate HR.
You should also check out our in-depth guide to HR technology trends.
Finally, HR conferences are a rich source of insight into HR tech trends, not only because of the speakers and demos they offer but also the opportunities they provide to network with other HR professionals. You can discuss the HR technologies they use and how they implement them.
Examples of upcoming HR tech summits include:
Unleash America’s International Festival of HR in Las Vegas
HR technologies conference in London
HR Tech Montreal
In this article, we’ve covered:
What HR technology is
The history of technology in HR
The benefits of HR technology for your business
Uses for different types of HR technology
How to keep your HR tech outlook up-to-date
We believe the best HR technology for businesses to start with is pre-employment skills testing. It helps you hire better candidates and understand your workforce.
If you’re considering hiring new HR reps to manage the initiatives we suggest above, check out our blog post about how to use pre-employment testing for HR candidates.
Find a candidate who can interpret rich sources of HR data by hiring with our Critical Thinking test.
Sources
1. “AI in HR: The Ultimate Guide to Implementing AI in Your HR Organization”. (June 2023). Gartner. Retrieved December 18, 2023. https://www.gartner.com/en/human-resources/topics/artificial-intelligence-in-hr
2. Johnson, Richard D.; Lukaszewski, Kimberly M.; Stone, Dianna L. (2016). “The Evolution of the Field of Human Resource Information Systems: Co-Evolution of Technology and HR Processes”. Communications of the Association for Information Systems. Retrieved December 18, 2023. https://core.ac.uk/download/pdf/301373665.pdf
3. “HR Satisfaction Survey 2018”. (2018). CIPD. Retrieved December 18, 2023. https://www.cipd.org/globalassets/media/zzzz-interim-document-depository/pm/hr-survey-condensed_tcm18-42730.pdf
4. “What Job Seekers Really Think About Your Diversity and Inclusion Stats”. (July 12, 2021). Glassdoor. Retrieved December 18, 2023. https://www.glassdoor.com/employers/blog/diversity/
5. “Skill Building in the New World of Work”. (2021). LinkedIn Learning. Retrieved December 18, 2023. https://learning.linkedin.com/content/dam/me/business/en-us/amp/learning-solutions/images/wlr21/pdf/LinkedIn-Learning_Workplace-Learning-Report-2021-EN-1.pdf
6. “HR Dashboard”. Qlik. Retrieved December 18, 2023. https://www.qlik.com/us/dashboard-examples/hr-dashboard
7. “Tesco: Tess Bot”. EBM. Retrieved December 23, 2023. https://ebm.ai/tesco/
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