TestGorilla LogoTestGorilla Logo
Pricing

B2C telesales test: Pre-employment screening test to hire the best candidates

All tests/Role specific skills/
B2C telesales test
Type: Role specific skills
Time: 10 min
Languages: English
Level: Intermediate

Summary of the B2C telesales test

This B2C telesales test evaluates a candidate’s ability to sell business-to-consumer products over the phone, whether calls are inbound or outbound. This test will help you hire employees who can close deals and maintain good customer relationships.

Covered skills

  • Setting targets and planning sales activities

  • Building trust and rapport with customers

  • Pitching products

  • Handling rejection, stress, and conflict

Use the B2C telesales test to hire

B2C inbound and/or outbound telesales representatives, B2C remote sales agents, B2C inside sales professionals, B2C telemarketers, and other sales roles handling inside sales in B2C organizations.

graphic image for role specific skills tests

About the B2C telesales test

Hiring B2C telesales representatives with strong communication and sales skills can be a game changer for every company. In addition to raising awareness about your brand and products and expanding your business reach to more prospects, telesales agents with great abilities can boost your sales and conversion rates while building stronger relationships with potential and existing clients.

This B2C telesales test evaluates candidates’ abilities to set targets and plan sales activities, build trust and rapport with customers, pitch products, and handle rejection, stress, and conflict.

This screening test will help you identify telesales representatives and remote inside sales agents with the right sales, communication, and interpersonal skills to boost your sales revenue. Candidates who do well on this test will generate new B2C sales opportunities, convert prospects into paying clients, and build deeper connections with customers.

The test is made by a subject-matter expert

Hasnaa B.

Hasnaa is a sales trainer who has worked as a sales manager and sales team leader and has sold products and services to hundreds of B2C and B2B clients. After spending 20 years in marketing and sales around the world, she has concluded that there is one universal truth: "A customer needs to be seen, heard and deeply cared about." When not working, she loves contemplating nature, and studying spirituality, human behavior and the psychology of sales, as well as simply enjoying the beauty of life.

Crafted with expert knowledge

TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.

What our customers are saying

TestGorilla helps me to assess engineers rapidly. Creating assessments for different positions is easy due to pre-existing templates. You can create an assessment in less than 2 minutes. The interface is intuitive and it’s easy to visualize results per assessment.

Review from G2
David Felipe C.

VP of engineering, mid-market (51-1000 FTE)

Any tool can have functions—bells and whistles. Not every tool comes armed with staff passionate about making the user experience positive.

The TestGorilla team only offers useful insights to user challenges, they engage in conversation.

For instance, I recently asked a question about a Python test I intended to implement. Instead of receiving “oh, that test would work perfectly for your solution,” or, “at this time we’re thinking about implementing a solution that may or may not…” I received a direct and straightforward answer with additional thoughts to help shape the solution.

I hope that TestGorilla realizes the value proposition in their work is not only the platform but the type of support that’s provided.

For a bit of context—I am a diversity recruiter trying to create a platform that removes bias from the hiring process and encourages the discovery of new and unseen talent.

Review from G2
High quality assessments
David B.

Chief Talent Connector, small business (50 or fewer FTE)

Use TestGorilla to hire the best faster, easier and bias-free

Our screening tests identify the best candidates and make your hiring decisions faster, easier, and bias-free.

Learn how each candidate performs on the job using our library of 400+ scientifically validated tests.

Test candidates for job-specific skills like coding or digital marketing, as well as general skills like critical thinking. Our unique personality and culture tests allow you to get to know your applicants as real people – not just pieces of paper.

Watch what TestGorilla can do for you

Create high-quality assessments, fast

Building assessments is a breeze with TestGorilla. Get started with these simple steps.

Building assessments is quick and easy with TestGorilla. Just pick a name, select the tests you need, then add your own custom questions.

You can customize your assessments further by adding your company logo, color theme, and more. Build the assessment that works for you.

View a sample report

The B2C telesales test will be included in a PDF report along with the other tests from your assessment. You can easily download and share this report with colleagues and candidates.

FAQs

Related tests

New test

Performance Management

This Performance Management test evaluates a candidate’s ability to appraise performance, give feedback, and manage performance fairly. This screening test will help you hire professionals who can manage performance.
10 min
New test

Human-Computer Interaction Design

This Human-Computer Interaction Design test assesses candidates' skills in creating user-friendly interfaces. It aids in hiring experts who enhance user experience and innovation.
10 min
New test

Instagram Marketing

This Instagram Marketing test evaluates candidates’ knowledge of Instagram and the tools it provides to grow a brand’s Instagram profile organically. This screening test will help you hire social media managers who can build up your brand on Instagram.
10 min
New test

Risk Management

This Risk Management test evaluates a candidate’s ability to identify, assess, and mitigate business risks. This screening test will help you hire experts who can enhance decision-making and ensure continuous improvement and organizational resilience.
10 min
New test

Network Engineering

This Network Engineering test assesses candidates' proficiency in effective network management. This screening test will help you hire network engineers who can improve your business’ security, reliability, performance, and efficiency.
10 min
New test

Store First-Line Management

This Store First-Line Management test evaluates a candidate’s ability to lead and optimize retail operations. This screening test will help you hire experts who ensure efficient teams, outstanding customer service, and strategic business growth.
10 min
New test

AI Product Manager

This test evaluates a candidate’s ability to/knowledge of AI product management. This screening test will help you hire AI product managers who can confidently lead the building, launching, and scaling of AI products.
10 min

Computer Networking Fundamentals

The Computer Networking Fundamentals test covers intermediate-level knowledge of networking and protocols. The test assesses working knowledge of various networks, transmission media and routers, and troubleshooting minor networking issues.
10 min

LinkedIn Advertising

This LinkedIn Advertising test evaluates candidates’ ability to create, manage, and optimize successful LinkedIn ad campaigns. This screening test will help you hire digital marketing professionals who can generate leads and conversions for your business.
10 min

Data Storytelling

This Data Storytelling test evaluates a candidate’s ability to convey data-driven insights effectively. This screening test will help you hire analysts with the ability to investigate, interpret, and communicate data stories.
10 min