Once your company hits the growth stage in which you find yourself with dozens of open roles, it’s time to hire a talent acquisition manager.
While it’s not necessarily a senior role, your talent acquisition manager is the gateway to your organization. Not only are they the smiling face that greets candidates for the first time, but they also make the key decisions about who makes up your organization and who doesn’t.
If your people make your company, and your talent acquisition manager finds your people, then your talent acquisition manager makes your company.
Clearly, your first talent acquisition manager hire is a big one.
But how do you hire a talent acquisition manager when you don’t have a… talent acquisition manager?
In this article, we’ll discuss the skills to look for in a talent acquisition manager.
We’ll also show you how you can use TestGorilla’s free pre-employment assessments to test these skills so that you’re confident about hiring the right person to move the talent needle in your organization.
Talent acquisition is a company’s strategic and tactical approach to attracting the right people to the organization.
Talent acquisition includes all the strategies and tactics required to fill open roles such as sourcing talent, nurturing relationships, screening and assessing candidates, interviewing, hiring, and onboarding employees.
To understand talent acquisition, it helps to contrast it with other roles, such as recruitment and HR.
What’s the difference between talent acquisition and recruitment?
Many organizations use talent acquisition and recruitment as interchangeable terms. However, recruitment is technically a subset of talent acquisition.
Recruitment is all about filling open roles. It’s primarily tactical, involving all the day-to-day activities of finding and hiring candidates, such as:
Talent acquisition is broader and more strategic in scope. It includes all of the above, plus:
While recruitment is about filling empty seats, talent acquisition is about building a proactive, long-term strategy for identifying and attracting top candidates.
That expansive list of talent acquisition responsibilities probably has you thinking, “What’s the difference between talent acquisition and HR?”
Talent acquisition is a subset of HR.
In addition to talent acquisition, HR is responsible for talent management — the engagement of current employees. This includes managing promotions, employee retention, boosting morale, coaching and development, and other activities to help employees reach their potential within an organization.
HR is also responsible for compliance with labor laws, payroll, and other administrative activities.
Before you start adding to your talent acquisition team, it’s key to understand the different talent roles and how they may best fit within your organization.
Here’s a quick summary of each role in order of seniority:
Talent acquisition manager: A talent acquisition manager is typically a mid-senior position who manages your talent acquisition team and strategy. At larger companies, the talent acquisition manager will focus more heavily on strategy. For example, they’ll determine which open roles are a higher priority for the organization. In smaller companies, the talent acquisition manager will balance strategy with day-to-day, hands-on recruitment activities.
Talent acquisition specialist: A talent acquisition specialist is responsible for executing your talent acquisition strategy. Their responsibilities include sourcing, identifying, assessing, interviewing, hiring, and onboarding employees. They may also assist their manager with developing recruitment strategies and employer branding.
Recruiter: Recruiters have responsibilities that overlap with those of talent acquisition specialists, which is why many organizations conflate the two titles. As we discussed above, the main difference is that recruiters’ role, similarly to the role of a headhunter, is narrower in scope, focusing only on sourcing candidates and taking the necessary actions to move them through the recruitment pipeline.
Talent acquisition demands a lot from one person. The individual has to be a people person, a great listener and communicator, a savvy negotiator, a marketer, a technology power user, and a multi-tasker extraordinaire.
Whether you decide to hire a talent acquisition manager, specialist, or recruiter, you’ll have to find a candidate with a wide array of skills.
These skills can be broken down into three categories:
Situational judgment skills
Here’s an exploration of each category.
Ideally, your new talent acquisition manager will have plenty of on-the-job experience. Necessary role-specific skills include:
Sourcing: Candidate sourcing is the active outreach required to get candidates in your recruitment pipeline. According to a 2016 LinkedIn survey, most people are open to hearing about vacant roles, but only 36% of people actively look for new positions. Therefore, there’s gold to be mined. An experienced talent acquisition manager should have experience with candidate sourcing.
Onboarding: Onboarding is an often-forgotten aspect of talent acquisition. An effective onboarding process improves retention, increases engagement, and improves productivity. Your talent acquisition manager should have some demonstrable experience onboarding and training teams.
Candidate experience: Your talent acquisition manager has to show off your company as a desirable place to work. Knowing how to create an attractive careers page, write great job descriptions, and provide first-rate communication to applicants is a must for the role.
Applicant Tracking System experience: Talent acquisition managers practically live within their applicant tracking system (ATS). They use an ATS to communicate with candidates, assess applicants, create actionable reports, and much more. Knowing how to leverage an ATS is key to winning quality talent.
Experience with other recruitment tools, too: It’s not all about the ATS. There are tons of recruitment tools out there. The more tech-savvy your talent acquisition manager, the better.
To learn more about skills for recruiters, check out our article on the 8 most important recruitment skills.
Role-specific skills are about what you know. Cognitive skills are about how you think. Talent acquisition managers must be strong in the following areas:
Problem solving: Talent acquisition managers will encounter novel situations almost every day. They need the ability to make quick, sound decisions based on the information at hand.
Attention to detail: Whether it’s for spotting inconsistencies in job descriptions or spotting red flags in candidate applications, attention to detail is a must-have skill for talent acquisition managers.
Verbal reasoning: Talent acquisition managers must have a strong grasp of language. This means being able to draw reason from facts and communicate meaning clearly, both verbally and in writing.
HR employees of all stripes require situational judgment skills to make smart decisions in often uncertain circumstances. For talent acquisition managers, key skills include:
Communication: Most of a talent acquisition manager’s role requires communicating with others. They must be an active listener, interpret non-verbal cues, summarize information effectively, and use professional communication etiquette.
Negotiation: Talent acquisition managers will often be the lead on salary and compensation negotiations, so they must be able to drive discussions, influence people, use emotional intelligence, and understand the psychology of their counterparts.
Business ethics & compliance: Talent acquisition comes with its fair share of potential ethical issues, conflicts of interest, anti-harassment or anti-discriminatory policies, and legal violations. Therefore, talent acquisition managers must have a strong grasp of business ethics and compliance standards.
Leadership & people management: Even if your talent acquisition manager doesn’t have a direct report, they are likely to employ leadership and people management skills when interacting with other people managers and employees. For example, they may need to coach other people leaders on leadership best practices.
Recommended reading: Your hiring team’s guide to situational judgment tests
Unfortunately, these are some of the toughest skills to judge based on a resume and interviews alone.
Thankfully, TestGorilla is here to help.
Because talent acquisition managers require such a diverse array of skills, it can be tough to tell if a candidate has the necessary chops for the role.
While you can get part of the story from scanning a candidate’s resume or asking savvy behavioral interview questions, the best way to be certain about their skillset is to test their abilities with pre-employment assessments.
Pre-employment assessments are packages of screening tests that evaluate a candidate on both the hard and soft skills necessary for their role.
There are tons of benefits of pre-employment testing:
Identify top candidates: Objective measurements make it easier to compare top candidates side by side.
Speed up screening: Testing candidates when they apply reduces the need to screen hundreds of resumes.
Predict job performance: Using a combination of testing and interviewing is shown to correlate best with job performance.
Eliminate bias: Testing a candidate on their skills rather than making subjective judgments reduces bias in your hiring process.
Impress your candidates: A thorough hiring process shows candidates — especially talent acquisition managers — that you’re serious about finding the right people.
Using TestGorilla’s free plan, you can create assessments with up to five tests. You can choose to use these assessments as the first point of screening or to assess your top candidates.
To make it easier to hire talent acquisition professionals, TestGorilla created two role-specific tests for recruiters: the Talent Acquisition Test and the HR Fundamentals test.
Both tests were designed by Jaquina G. — an HR consultant with a BBA in HR Management, an MA in HR Training and Development, and SHRM and PHR certifications — and then peer reviewed by another HR expert to ensure maximum impact.
Talent Acquisition test in TestGorilla
The Talent Acquisition test evaluates candidates on four key skills necessary for moving candidates through the talent acquisition pipeline:
This makes the test useful for recruiting talent acquisition professionals of all levels, whether you’re looking for a recruiter, specialist, manager, or an HR role that’s strongly focused on talent acquisition.
To give an example, here’s a preview question about inclusive hiring:
The test also covers topics such as negotiation factors:
By using this test, you’ll be able to confirm the candidate’s on-the-job knowledge outlined in their resume.
HR Fundamentals test in TestGorilla
The HR Fundamentals test can also help you evaluate the core competencies of a talent acquisition candidate. The test assesses candidates on the following skills:
Human resources expertise
Recommending actionable solutions
The test was designed for HR candidates of all types and seniorities, but also applies to talent acquisition candidates as it assesses their knowledge of HR policies and key job functions.
For example, you can test a candidate’s knowledge of recruitment roles and responsibilities:
The test also asks more general questions about the function of HR:
A full pre-employment assessment includes more than role-specific tests. The TestGorilla test library features 150+ tests to help you build out a rounded assessment.
The free TestGorilla plan allows you to use up to 10 tests across your assessments, with up to five tests used in a single assessment.
Cognitive ability tests are proven to correlate strongly with job performance when used in combination with other common recruitment tactics. Therefore, we recommend including one or more of these relevant cognitive ability tests:
You can include one or more situational judgment tests such as:
Hiring an awesome talent acquisition manager is the gift that keeps on giving. This role sets the tone for your organization, creating a compounding effect that allows you to hire increasingly better candidates over time.
TestGorilla makes hiring a talent acquisition manager easy. Sign up for a free TestGorilla account now to get started.
To address its increased recruitment needs and influx of applicants for roles that include customer support and leadership, Dyninno Group implemented TestGorilla. See how the Dyninno Group of companies improved candidate screening and recruitment productivity by 400%.
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