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Account management test: Pre-employment screening assessment to hire the best candidates

All tests/Situational judgment/

Account management test

Type: Situational judgment

Time: 10 min

Languages: English

Level: Intermediate

Summary of the Account management test

This account management test evaluates a candidate’s ability to effectively serve and expand accounts. This test will help you hire account management experts who increase revenue while building and maintaining strategic relationships for your business.

Covered skills

Understanding the accounts
Opportunity management
Forecasting revenue
Deeper value add

Use the Account management test to hire

Account managers, key account managers, business development experts, sales reps, product managers, business relationship experts, and other roles that require a strong grasp of account management.

Preview questions

graphic for situational judgment tests

About the Account management test

Account management requires nimble and interdisciplinary skills to genuinely understand accounts, manage opportunities in many forms, forecast revenue, orders and sales, and to add value to your company through deep relationships. This screening test understands account management as a relationship-driven endeavor, focusing on strategic communication and decision-making to balance risk and growth opportunities as well as shape discussions with stakeholders. An exemplary account manager transforms your business into a strong competitor in your industry, and this hiring test will help you find the perfect fit for your organization.

An outstanding account manager understands how metrics should inform decisions. This account management test uses share of wallet, win rates, targets, and other account management measures to elucidate how a candidate would make difficult and consequential choices in real-world scenarios.

Correct actions in responding to and reversing negative trends are vital for top-notch account management. This hiring test evaluates abilities to leverage strong prioritization, advanced sales techniques and a consumption-driven mindset to counteract non-optimal outcomes. Whether through training, targeted incentives, or marketing plans and reviews, a skilled account manager should successfully navigate the needs of clients throughout the pipeline to expand business opportunities and leave customers satisfied.

Candidates who do well on this test will have a strong handle on managing large accounts as well as account groups. This test is best suited to identify candidates with two to three years of experience in account management who can easily navigate the common challenges of maintaining a healthy portfolio of accounts in a tumultuous business environment.

Use this screening test today to find the next great account manager for your business!

The test is made by a subject-matter expert

Huw L-G.

Experienced in various international sales and account management environments, Huw has worked as a sales representative, key account manager, and sales and account management trainer for B2B and B2C companies over the past decade. Huw particularly values developing and strengthening relationships with prospective and active accounts, with a passion for understanding and responding to unique challenges presented by different markets in different cultural contexts.

Crafted with expert knowledge

TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.

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The Account management test will be included in a PDF report along with the other tests from your assessment. You can easily download and share this report with colleagues and candidates.

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FAQs

An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 20 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.

A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now."

Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.

An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 20 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.

A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now."

Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.

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