DeutschEnglishEspañolFrançaisNederlandsPortuguês
HelpLog in
TestGorilla LogoTestGorilla Logo
Pricing
hometestsRole specific skills
Retail Sales

Retail Sales test

Preview questions

Summary of the Retail Sales test

This Retail Sales test evaluates a candidate’s ability to connect with customers in a sales environment. This screening test will help you hire sales consultants and associates who can build strong relationships, fostering sales growth and retention.

Covered skills

  • Personal Communication Skills

  • Assessing Customer Needs

  • Product Knowledge

  • Maintaining Relationships

Use the Retail Sales test to hire

Retail sales positions that require building strong relationships with customers.

About the Retail Sales test

At the heart of every sale is a relationship with a customer. With online sales becoming commonplace, today’s customers need a compelling reason to work with a sales consultant. Therefore, mastering the art of building strong, enduring relationships leads to higher customer satisfaction and survey scores, more business from referrals, and lifelong repeat customers.

This Retail Sales test evaluates candidates’ ability to connect with customers using multiple contact methods, and how effectively they can assess the needs and wants of their customers through questioning and listening actively. This test also evaluates candidates’ ability to talk about products in an engaging way that puts the relationship first and maintains those relationships after the sale.

Candidates who do well on this test have a strong understanding of the importance of the customer relationship in the sales process and will ensure a more loyal customer base and increased profits/revenue.

The test is made by a subject-matter expert

TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation.Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject.

Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.

photo of the subject matter expert for this test

Tim H.

For over 10 years, Tim has worked extensively in the automotive industry as a sales trainer, facilitator, curriculum developer, and sales culture influencer. After hearing horror stories from hundreds of auto consumers about their sales experiences, Tim became passionate about changing the mindset of the common sales consultant to prioritize the customer experience and make the buying process fun again.

When he’s not training, Tim enjoys the outdoors and hanging out with his wife.

Use TestGorilla to hire the best faster, easier and bias-free

Our screening tests identify the best candidates and make your hiring decisions faster, easier, and bias-free.

Learn how each candidate performs on the job using our library of 300+ scientifically validated tests.

Test candidates for job-specific skills like coding or digital marketing, as well as general skills like critical thinking. Our unique personality and culture tests allow you to get to know your applicants as real people – not just pieces of paper.

Create high-quality assessments, fast

Building assessments is a breeze with TestGorilla. Get started with these simple steps.

Building assessments is quick and easy with TestGorilla. Just pick a name, select the tests you need, then add your own custom questions.

You can customize your assessments further by adding your company logo, color theme, and more. Build the assessment that works for you.

FAQs

View a sample report

The Retail Sales test will be included in a PDF report along with the other tests from your assessment. You can easily download and share this report with colleagues and candidates.

Related tests

New test

Process Improvement

This Process Improvement test assesses candidates' knowledge of tools and techniques to drive efficiency, boost productivity, reduce costs, and foster continuous improvement. This test will help you hire specialists who can drive continuous improvement.
10 min
Details
New test

Salesforce for BDRs

This Salesforce for BDRs test evaluates a candidate’s ability to use Salesforce effectively as part of a Sales team. This screening test will help you hire BDRs who can leverage Salesforce to manage their workload and contribute to sales team goals.
10 min
Details
New test

Six Sigma

This test evaluates a candidate’s problem-solving ability and applied knowledge of Six Sigma concepts, including Lean. This screening test will help you hire experts who can drive high-impact improvement initiatives and solve complex business challenges.
10 min
Details

Accounts Payable

This test evaluates candidates’ skills in identifying, recording, and managing accounts payable. The test helps you identify accountants that have the required skills to deal with accounting matters related to accounts payable.
10 min
Details

Data Science

This Data Science test assesses candidates’ skills in core data science topics such as statistics, machine learning, neural networks, and deep learning. The test is designed to help you identify entry and mid-level data scientists.
10 min
Details

Brand Management

This Brand Management test assesses a candidate’s ability to manage brands, understand target audiences, conduct research, create marketing campaigns, and position brands in crowded markets, helping you hire managers who build long-term brand loyalty.
10 min
Details

Software Engineer

This Software Engineer test evaluates candidates’ knowledge of the basic principles and topics of software engineering. The test helps you identify candidates who can approach problems using “software engineer thinking” to find the best solution possible.
10 min
Details

Scrum Master

This Scrum Master test evaluates candidates’ knowledge of the Scrum Framework and their ability to apply it in real situations active as the Scrum Master. This test will help you identify candidates with practical experience in Scrum practices.
10 min
Details

Salesforce CRM

The Salesforce Customer Relationship Management (CRM) test evaluates candidates’ familiarity with the basic concepts and standard functionality of Salesforce CRM. This test will help you hire candidates who have experience using Salesforce in their roles.
10 min
Details

Artificial Intelligence

This Artificial Intelligence (AI) test evaluates candidates’ grasp of core AI concepts and their ability to solve situational AI tasks. This screening test will help you identify candidates capable of tackling a variety of business challenges using AI.
10 min
Details