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Use our Retail Sales test to hire the best

Type: Role specific skills
Time: 10 min
Languages: English
Level: Intermediate

Summary of the Retail Sales test

This Retail Sales test evaluates a candidate’s ability to connect with customers in a sales environment. This screening test will help you hire sales consultants and associates who can build strong relationships, fostering sales growth and retention.

Covered skills

  • Personal Communication Skills

  • Assessing Customer Needs

  • Product Knowledge

  • Maintaining Relationships

Use the Retail Sales test to hire

Retail sales positions that require building strong relationships with customers.

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About the Retail Sales test

At the heart of every sale is a relationship with a customer. With online sales becoming commonplace, today’s customers need a compelling reason to work with a sales consultant. Therefore, mastering the art of building strong, enduring relationships leads to higher customer satisfaction and survey scores, more business from referrals, and lifelong repeat customers.

This Retail Sales test evaluates candidates’ ability to connect with customers using multiple contact methods, and how effectively they can assess the needs and wants of their customers through questioning and listening actively. This test also evaluates candidates’ ability to talk about products in an engaging way that puts the relationship first and maintains those relationships after the sale.

Candidates who do well on this test have a strong understanding of the importance of the customer relationship in the sales process and will ensure a more loyal customer base and increased profits/revenue.

photo of the subject matter expert for this test

The test is made by a subject-matter expert

Tim H.

For over 10 years, Tim has worked extensively in the automotive industry as a sales trainer, facilitator, curriculum developer, and sales culture influencer. After hearing horror stories from hundreds of auto consumers about their sales experiences, Tim became passionate about changing the mindset of the common sales consultant to prioritize the customer experience and make the buying process fun again.

When he’s not training, Tim enjoys the outdoors and hanging out with his wife.

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TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject.

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FAQs

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