HelpLog in
TestGorilla LogoTestGorilla Logo
Pricing

Startup Program Terms & Conditions

Last updated: [October, 2025]

1. Introduction

These Terms and Conditions (“Terms”) govern participation in the TestGorilla Startup Program (the “Program”) offered by TestGorilla B.V., a company incorporated under the laws of the Netherlands, registered with the Dutch Chamber of Commerce (CCI number 77597249) (“TestGorilla,” “we,” “us,” or “our”).

By applying to and/or participating in the Program, the applicant organization (“Customer,” “you,” or “your”) agrees to be bound by these Terms. If you represent a legal entity, you warrant that you have the authority to bind such entity.

2. Eligibility & Enrollment

2.1. Eligible Startups. The Program is open to startups that meet the following criteria:

  • Tier 1 – Start: Raised less than €2M; incorporated less than 5 years ago; backed by a VC or accelerator; associated with or referred by one of our Startup Partners.

  • Tier 2 – Grow: Seed or Pre-Series A stage (raised more than €2M); backed by a VC or accelerator; associated with or referred by one of our Startup Partners; growing headcount and active hiring.

  • Tier 3 – Scale: Up to and including Series B; backed by a VC or accelerator; associated with or referred by one of our Startup Partners; actively scaling headcount and hiring activity.

2.2. Ownership. Startups must be independently owned and operated. Subsidiaries of large enterprises or corporates are not eligible.

2.3. Active Business Requirement. The startup must be an active, operating business. Dormant or inactive entities are not eligible.

2.4. Verification. Customers must provide: (a) a certificate of incorporation; and (b) an investor letter or equivalent documentation proving backing by a VC or accelerator.

2.5. One-Time Participation. Discounts may only be redeemed once per company. Companies cannot reapply after receiving benefits.

2.6. Application & Approval. Participation requires completing an application form, undergoing verification, and approval by TestGorilla. Final enrollment is confirmed only after completion of a discovery call with the Sales team and execution of a custom contract.

3. Program Benefits

3.1. Discounts. Approved startups will receive the following discounts based on their tier:

  • Tier 1 – Start:

    • Core plan: one-time 30% discount for 1 year.

    • Plus plan: 75% off Year 1, 50% off Year 2, 25% off Year 3.

  • Tier 2 – Grow (Plus plan only):

    • 50% off Year 1, 25% off Year 2.

  • Tier 3 – Scale (Plus plan only):

    • 30% off Year 1, 15% off Year 2.

3.2. Non-Transferable. Discounts are personal to the approved Customer and may not be transferred, resold, or shared with third parties.

3.3. Exclusivity. Program discounts may not be combined with other promotions, coupons, or discounts.

3.4. Custom Contract. Discounts are granted through a custom contract determined after the discovery call with TestGorilla’s Sales team. Discounts apply to the agreed Plus plan and allocated credits.

3.5. Disclaimer. Discounts are provided “as-is” and may be changed, reduced, or withdrawn by TestGorilla with reasonable notice, subject to applicable law.

4. Customer Obligations

4.1. Commitment. By joining the Program, Customers commit to the full duration of their assigned tier (3 years for Tier 1, 2 years for Tiers 2 and 3).

4.2. Plan Restrictions.

  • Discounts apply only to Plus plans, except for the one-time Core plan discount for Tier 1 startups.

  • Downgrading to non-eligible plans is not permitted during the discount period.

4.3. Proper Use. Discounts must be used solely for the Customer’s own internal business operations. Any resale or misuse is strictly prohibited.

5. Duration, Graduation & Post-Program Pricing

5.1. Program Term. Participation lasts for the committed duration of the applicable tier.

5.2. Graduation. Customers remain in their assigned tier and retain discounts even if they raise additional funding during the commitment period.

5.3. Post-Program Pricing. Upon graduation or expiration of the Program, Customers will automatically transition to standard commercial pricing at TestGorilla’s then-current rates.

5.4. Audit Rights. TestGorilla may, at its discretion, request updated proof of eligibility at any time during the Program. The Customer must provide the requested documentation within fifteen (15) days. If the Customer fails to provide sufficient proof of eligibility, refuses to cooperate with TestGorilla’s verification request, or TestGorilla determines that the Customer no longer meets the Program’s eligibility criteria, TestGorilla may suspend Program benefits or terminate the Customer’s participation in accordance with Section 8 (Termination).

6. Intellectual Property

All intellectual property rights in TestGorilla’s products, services, and materials remain the exclusive property of TestGorilla. Customers receive no ownership rights under this Program.

7. Confidentiality & Data Protection

7.1. Confidentiality. Any non-public information shared with the Customer is confidential and may not be disclosed to third parties without written consent.

7.2. Data Protection. Customers must comply with applicable data protection laws, including GDPR. TestGorilla’s [Privacy Policy] and [Data Processing Agreement] apply.

8. Termination

8.1. Termination by Customer. Customers commit to the full duration of their assigned tier (3 years for Tier 1, 2 years for Tiers 2 and 3). Early withdrawal is not permitted, except with TestGorilla’s prior written consent. 

8.2. Termination by TestGorilla. TestGorilla may terminate participation immediately if the Customer: (a) falsifies documentation or misrepresents eligibility; (b) attempts to resell TestGorilla products or services obtained under the Program; (c) misuses benefits; or (d) breaches these Terms or the Customer Terms of Service.

8.3. No Refunds. In the event of termination or early withdrawal (whether by Customer with consent, or by TestGorilla for cause), any unused portion of discounts, credits, or benefits is forfeited. Customers are not entitled to refunds, reimbursements, or cash equivalents.  

8.4. Effect of Termination. Upon termination, discounts and benefits are revoked, and Customers must transition to standard TestGorilla pricing.

9. Representations & Warranties

Customers represent and warrant that all information provided is accurate, complete, and truthful.

10. Limitation of Liability

To the maximum extent permitted by law, TestGorilla’s liability under this Program is limited to the total discount received by the Customer in the preceding twelve (12) months. In no event shall TestGorilla be liable for indirect, incidental, or consequential damages.

11. Governing Law & Dispute Resolution

11.1. These Terms shall be governed by the laws of the Netherlands. 11.2. Any disputes shall be brought exclusively in the courts of Amsterdam, the Netherlands.

12. Amendments

TestGorilla may amend these Terms from time to time. Updates will be posted on the TestGorilla website or communicated via email. Continued participation constitutes acceptance of updated Terms.

13. Miscellaneous

  • Force Majeure: Neither party shall be liable for delays caused by events beyond reasonable control.

  • Assignment: Customers may not transfer participation rights without TestGorilla’s prior consent.

  • Entire Agreement: These Terms constitute the entire agreement regarding the Program.

  • Notices: All notices shall be sent via email to the addresses provided by the parties.

  • Contact: For questions regarding the Startup Program, please contact: partnerships@testgorilla.com.