Social Media Community Management test: Pre-hire screening assessment to find the best candidates

Summary of the Social Media Community Management test

This Social Media Community Management test evaluates the ability to deliver appropriate and effective social strategies. This screening test will help you hire experts who can help your organization improve its online presence and increase brand loyalty.

Covered skills

Strategy and planning
Communication and moderation
Content management
Data and Analytics

Use the Social Media Community Management test to hire

Social media managers, social community manager, social media specialists, digital marketing managers, content managers, and other roles that involve managing and growing online communities for businesses and organizations.

Type

Role specific skills

Time

10 min

Languages

English

Level

Intermediate

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About the Social Media Community Management test

This Social Media Community Management screening test evaluates candidates on their ability to develop and implement effective community management strategies, communicate and moderate effectively, manage content, and analyze data and analytics. Hiring candidates with strong skills in these areas can help improve a company’s online presence and customer satisfaction.

This test assesses candidates' knowledge and skills in key areas of social media community management. Candidates will be evaluated on their ability to identify potential markets, engage with their community, and develop effective community plans. Additionally, candidates will be tested on their ability to communicate and moderate effectively, including managing customer feedback and conflicts. Candidates will also be evaluated on their ability to manage content, including creating, deploying, and reviewing content. Finally, candidates will be tested on their ability to analyze data and analytics, including measuring success and KPIs, and analyzing trends in the community.

This screening test will help you identify social media community management professionals who have the necessary skills and experience to excel in your organization. Candidates who perform well on this test are likely to be effective communicators and problem-solvers. They will help your business improve customer engagement and build a strong online presence.

The test is made by a subject-matter expert

Brian B.

Brian has launched many digital marketing campaigns over the years, working extensively with social media and community forums, but also with SEO and paid search. He has worn many hats over the years, also working in customer service, operations, and project management. He is a keen learner, and holds a range of marketing and project management certifications.
Brian is also an avid traveler, and you may see him trying the local cuisine in restaurants and cafes around the world.

Crafted with expert knowledge

TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.

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FAQs

What is the difference between an assessment and a test?

An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 20 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.

Can I add my own questions to an assessment?

Yes! Custom questions are great for testing candidates in your own unique way. We support the following question types: video, multiple-choice, coding, file upload, and essay. Besides adding your own custom questions, you can also create your own tests.

How do video questions work?

A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now." You can learn more about video questions here.

Can you explain how the other custom question types work?

Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.

Can I customize an assessment with my company logo and color theme?

Yes! You can add your own logo and company color theme to your assessments. This is a great way to leave a positive and lasting brand impression on your candidates.

What type of support do you offer?

Our team is always here to help. After you sign up, we’ll reach out to guide you through the first steps of setting up your TestGorilla account. If you have any further questions, you can contact our support team via email, chat or call. We also offer detailed guides in our extensive Help & Inspiration Center.

What is the cost for using the Social Media Community Management test?

You can find our pricing packages here. Sign up here to try TestGorilla today.

Can I combine the Social Media Community Management test with other tests?

Yes. You can add up to five tests to each assessment.

Where in my recruitment process should I use the Social Media Community Management test?

We recommend using our assessment software as a pre-screening tool at the beginning of your recruitment process. You can add a link to the assessment in your job post or directly invite candidates by email.
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