Email skills (Microsoft Outlook)

Microsoft Outlook skills assessment: Pre-employment screening test to hire the best candidates

About the Email skills (Microsoft Outlook) test

Email has become the main mode of communication in business for internal communications with colleagues and external communication with customers, vendors, partners, investors, etc. Good email etiquette can make or break teams and deals, while efficient email management can boost productivity and increase the pace of projects.

The Microsoft Outlook test assesses candidates’ understanding across basic email functionalities and general email etiquette for appropriate communications. It evaluates candidates’ ability to use Microsoft Outlook effectively and their ability to use online meetings and appointments to manage their workflow and collaborate with others.

This test will help you identify candidates who know how to use email properly in everyday professional scenarios and can write emails that are appropriate for the situation, the recipient, and the desired outcome. These candidates can utilize key Microsoft Outlook features and functions to streamline email processings and maintain best practices when engaging with others via email. This test is particularly pertinent for teams using the Microsoft Office suite at the core of their business operations.

The test is made by a subject-matter expert

Aishah K.

A Microsoft Certified Professional and proficient user of countless software applications, Aishah embodies every part of an exemplary office administrator. Her specialties are email management, organization and planning, customer service, proofreading, and transcription.

Driven and meticulous with a penchant for problem-solving, she has unfailingly delivered high-quality, precise, and accurate results in all areas of her work throughout more than 10 years in the field.

Crafted with expert knowledge

TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.

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Watch how you can use the Email skills (Microsoft Outlook) test

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View a sample report

The Email skills (Microsoft Outlook) test will be included in a PDF report along with the other tests from your assessment. You can easily download and share this report with colleagues and candidates.

microsoft outlook testing

Using a Microsoft Outlook test to hire an expert

Microsoft Outlook testing is the most convenient way to find out which candidates have the best knowledge of Microsoft Outlook and meet the requirements of your open role. Use our Outlook skills test to identify candidates who can confidently use Microsoft Outlook’s critical features and recognize the importance of using etiquette protocols when communicating via email for your enterprise.

Organizations need Microsoft Outlook skills

Email is one of the principal communication methods for large and small enterprises worldwide. Not only can internal employees use email to communicate within your organization, but reaching external stakeholders, consumers, clients, and partners in an instant is a critical part of doing business. Communication like this happens every day, and employees with exceptional Microsoft Outlook skills can enhance the efficiency of internal and external collaboration.

Testing for aptitude in Microsoft Outlook can lead you to the candidate with expert abilities using the program. Our Outlook skills test is the best tool for assessing applicants’ skills.

Our Microsoft Outlook test makes hiring uncomplicated

Understanding how to use carbon copy and blind carbon copy functions in Microsoft Outlook may help enterprises avoid reputation damage, as can knowing when to use each of these functions to enhance communication etiquette.

At the same time, knowing that a response isn’t always required if a recipient is cc’d into an email is essential for businesses worldwide. Onboarding a candidate who knows this information is essential for the reputation of your business. And TestGorilla makes hiring expert candidates effortless.

This Microsoft Outlook skills test makes testing a breeze. It helps you find candidates who understand how and when to use Outlook features and excel in email management.

Why Microsoft Outlook testing is good for business

Businesses gain candidates with excellent communication skills by using Microsoft Outlook testing.

Communicating well with Outlook is just one of the skills that can impact your organization. Arranging meetings to take place online, establishing appointments with stakeholders and team members, and using Outlook for workflow management are all essential for business. When communicating with Outlook, errors can lead to reputational damage for your organization.

Our Microsoft Outlook test will ensure you hire skilled talent for your business communication requirements.

How Microsoft Outlook testing works with TestGorilla

Microsoft Outlook testing is ideal when used at the start of the hiring process, following candidate sourcing. Testing applicants at this stage ensures that your hiring process is less time-consuming and helps you maintain exceptional time-to-fill and cost-to-fill metrics.

Completing your Microsoft Outlook testing process with TestGorilla makes testing a wide range of candidate qualities simpler. You can assess how efficiently applicants communicate, learn more about their personality type, and combine the Microsoft Outlook test with other assessment tests to get the maximum amount of information about your candidates.

Recruiting with TestGorilla’s Microsoft Outlook test in 4 easy steps

You can get all the data you need to assess candidates with TestGorilla in a few simple stages.

• Choose which tests to include in your assessment: Firstly, search our test library and select the tests to include in your Microsoft Outlook assessment. Using custom questions is an option to build a more comprehensive and tailored evaluation.

• Customize assessments to display your brand: You can display your logo and change the color scheme of your assessment to make your brand unforgettable and enhance your organization’s reputation.

• Use your preferred method to invite candidates to complete assessments: Next, choose between three convenient options to invite candidates to complete assessments: Send your applicants a link to the assessment, invite them with an applicant tracking system, or select the TestGorilla platform to commence Microsoft Outlook testing.

• Get the ranked results of your assessments and decide between candidates: Deciding between highly qualified applicants is simple with TestGorilla. Just use our ranked results and select expert candidates based on their scores. The best candidates will use their skills to enhance your enterprise’s communication.

microsoft outlook testing
microsoft outlook testing

TestGorilla’s skills assessments to improve your hiring process

TestGorilla helps HR personnel and hiring managers decide between candidates, but it is also useful for enhancing the candidate experience. Candidates can complete our assessments on any device, and your organization can invite candidates easily and benefit from high assessment completion rates.

Our test is created by a Microsoft Outlook professional and peer-reviewed by another expert to ensure its quality. You can also assess your candidates’ skills in related Microsoft software, such as Excel and Microsoft Word, and use other tests to learn about your candidates’ soft skills.

In summary

The Microsoft Outlook test can help you hire for many roles: receptionists and administrative assistants, business leaders and personal assistants, executive assistants and customer service professionals, and any other position for which exceptional email etiquette and Microsoft Outlook skills are an essential requirement.

Predicting the candidates’ success is made easier with TestGorilla’s assessments, and resume screening now belongs in the past. Use our Microsoft Outlook test to find out which candidates best match the open role you are hiring for.

Hire without bias. Hire the right candidate. Use our Microsoft Outlook test to find skilled professionals.


What is the difference between an assessment and a test?
An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 20 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.
Can I add my own questions to an assessment?
Yes! Custom questions are great for testing candidates in your own unique way. We support the following question types: video, multiple-choice, coding, file upload, and essay. Besides adding your own custom questions, you can also create your own tests.
How do video questions work?
A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now." You can learn more about video questions here.
Can you explain how the other custom question types work?
Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.
Can I customize an assessment with my company logo and color theme?
Yes! You can add your own logo and company color theme to your assessments. This is a great way to leave a positive and lasting brand impression on your candidates.
What type of support do you offer?
Our team is always here to help. After you sign up, we’ll reach out to guide you through the first steps of setting up your TestGorilla account. If you have any further questions, you can contact our support team via email, chat or call. We also offer detailed guides in our extensive Help & Inspiration Center.
What is the cost for using the Email skills (Microsoft Outlook) test?
You can find our pricing packages here. Sign up here to try TestGorilla today.
Can I combine the Email skills (Microsoft Outlook) test with other tests?
Yes. You can add up to five tests to each assessment.
Where in my recruitment process should I use the Email skills (Microsoft Outlook) test?
We recommend using our assessment software as a pre-screening tool at the beginning of your recruitment process. You can add a link to the assessment in your job post or directly invite candidates by email. TestGorilla replaces traditional CV screening with a much more reliable and efficient process, designed to find the most skilled candidates earlier and faster.

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