About the Email skills (Microsoft Outlook) test

Email has become the main mode of communication in business for internal communications with colleagues and external communication with customers, vendors, partners, investors, etc. Good email etiquette can make or break teams and deals, while efficient email management can boost productivity and increase the pace of projects.

The Microsoft Outlook test assesses candidates’ understanding across basic email functionalities and general email etiquette for appropriate communications. It evaluates candidates’ ability to use Microsoft Outlook effectively and their ability to use online meetings and appointments to manage their workflow and collaborate with others.

This test will help you identify candidates who know how to use email properly in everyday professional scenarios and can write emails that are appropriate for the situation, the recipient, and the desired outcome. These candidates can utilize key Microsoft Outlook features and functions to streamline email processings and maintain best practices when engaging with others via email. This test is particularly pertinent for teams using the Microsoft Office suite at the core of their business operations.