Use our Email skills (Microsoft Outlook) test to hire the best

Summary of the Email skills (Microsoft Outlook) test

This Microsoft Outlook test evaluates candidates’ general email skills using MS Outlook. This test will help you hire candidates who understand proper email etiquette and basic email processes in a business context utilizing the Microsoft Office suite.

Covered skills

Basic email functionalities
Email etiquette
Using Microsoft Outlook
Handling virtual meetings & appointments

Use the Email skills (Microsoft Outlook) test to hire

Personal assistants, executive assistants, receptionists, customer service representatives, and other job roles in which proper use of email is critical.

Type

Software skills

Time

10 min

Audience

English speaking

Level

Intermediate

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About the Email skills (Microsoft Outlook) test

Email has become the main mode of communication in business for internal communications with colleagues and external communication with customers, vendors, partners, investors, etc. Good email etiquette can make or break teams and deals, while efficient email management can boost productivity and increase the pace of projects.

The Microsoft Outlook test assesses candidates’ understanding across basic email functionalities and general email etiquette for appropriate communications. It evaluates candidates’ ability to use Microsoft Outlook effectively and their ability to use online meetings and appointments to manage their workflow and collaborate with others.

This test will help you identify candidates who know how to use email properly in everyday professional scenarios and can write emails that are appropriate for the situation, the recipient, and the desired outcome. These candidates can utilize key Microsoft Outlook features and functions to streamline email processings and maintain best practices when engaging with others via email. This test is particularly pertinent for teams using the Microsoft Office suite at the core of their business operations.

The test is made by a testpreneur

Aishah K.

A Microsoft Certified Professional and proficient user of countless software applications, Aishah embodies every part of an exemplary office administrator. Her specialties are email management, organization and planning, customer service, proofreading, and transcription.

Driven and meticulous with a penchant for problem-solving, she has unfailingly delivered high-quality, precise, and accurate results in all areas of her work throughout more than 10 years in the field.

Crafted with expert knowledge

TestGorilla’s tests are created by subject matter experts—our “testpreneurs.” We assess potential testpreneurs based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our testpreneurs to constantly improve their tests.

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FAQs

What is the difference between an assessment and a test?

An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 10 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.

Can I add my own questions to an assessment?

Yes! Custom questions are great for testing candidates in your own unique way. We support the following question types: video, multiple-choice, coding, file upload, and essay. Besides adding your own custom questions, you can also create your own tests.

How do video questions work?

A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now." You can learn more about video questions here.

Can you explain how the other custom question types work?

Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.

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Can I combine the Email skills (Microsoft Outlook) test with other tests?

Yes. You can add up to five tests to each assessment.

Where in my recruitment process should I use the Email skills (Microsoft Outlook) test?

We recommend using our assessment software as a pre-screening tool at the beginning of your recruitment process. You can add a link to the assessment in your job post or directly invite candidates by email. TestGorilla replaces traditional CV screening with a much more reliable and efficient process, designed to find the most skilled candidates earlier and faster.

Email skills (Microsoft Outlook)