Measure your Live Chat Operator candidates on job skills, personality and fit

The Time Management test evaluates candidates’ ability to manage their time well in a professional environment. Through typical workplace scenarios, this test assesses how well candidates can prioritize, plan, execute, and reflect on tasks and projects.

This Problem Solving test evaluates candidates’ ability to define problems and analyze data and textual information to make correct decisions. This test helps you identify candidates who use analytical skills to evaluate and respond to complex situations.

This online Communication skills test assesses your candidates’ skills in communicating clearly and effectively using professional etiquette. This English communication skills test assesses candidates in both written and verbal communication, as well as non-verbal cues and active listening.

The DISC test is based on the model developed by psychologist William Marston for behavioral assessment. It classifies how we express emotions into the four behavior types of DISC: dominance (D), influence (I), steadiness (S), and conscientiousness (C).

This Culture Add test assesses how a candidate’s values and behaviors align with your organization values and the behaviors that would make your ideal hire successful in a specific role, based on a customized survey you fill out.

This reading comprehension skills test evaluates candidates’ ability to read a portion of text and comprehend its contents. This pre-employment screening test helps you identify candidates who can process written information and draw appropriate conclusions using analytical thinking.

This Verbal Reasoning test evaluates candidates’ ability to recognize logical relationships between words and draw accurate conclusions from written information. This cognitive ability test helps you assess candidates’ analytical skills through language.

Rooted in Oldham & Hackman’s Job Characteristics Model, this online Motivation test measures the extent to which your candidates’ expectations align with your job offer, based on a customized survey that you and the candidate both fill out.

This Customer Service test evaluates candidates’ ability to interact appropriately and determine appropriate solutions. It will help you hire experts who can enhance your CS operations by improving customer satisfaction and avoiding negative impressions.

The Understanding Instructions test evaluates a candidate’s ability to understand and follow instructions in many different forms, and in a variety of contexts. This test helps you identify candidates who can process and follow instructions correctly.