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Why your InMail response rate is low featured image

Your InMail response rate isn't falling because of anything to do with your writing. It's likely falling because you and every other recruiter running a near-identical Boolean search are contacting the same small group of visible, keyword-matched people. Silence is just what a crowded inbox looks like from your side of it. LinkedIn then compounds the problem. If you send at volume and your response rate slips below 13%, the platform restricts how you can send. So the fix isn't only better copy. 

Why your InMail response rate is low

AI Fluency

An AI-fluent customer service associate can use the AI tools already running in your support stack, judge whether an AI-drafted reply is accurate and appropriate before it reaches a customer, and know when to override the machine and escalate to a human.  It's a measurable skill made of four parts: prompt quality, output evaluation, tool navigation, and escalation judgment. You can test for all four before the first interview. The CS skills list has a new entry Open any customer service job ad a

How to hire an AI-fluent customer service associate

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You're an AI-fluent business and want to hire a product designer to match. That means screening for the judgment behind the work, not the tools a designer can name, because AI has made a polished portfolio and a polished prototype, the easiest thing to fake. That would have sounded strange three years ago. Back then, a portfolio was proof. The work took skill to produce, so it told you something true about the person who made it. You could trust it because it was hard to fake. That link has snap

 How to hire an AI-fluent product designer

Four skills that predict performance in AI-augmented roles featured image

Ask ChatGPT, Perplexity, Gemini, and Copilot the same question, "What skills predict success in AI-augmented roles?" and something strange happens. They agree.  All four name roughly the same shortlist:  prompt engineering output evaluation adaptability domain knowledge Then all of them proceed to frame the answer as a training problem. Providing answers to questions like: “How do you develop these skills?” “What upskilling program closes the gap?” “Which course should your people take?” That fr

Four skills that predict performance in AI-augmented roles

Skills-based hiring

A  bad hire at the manager level costs roughly 150% of that person’s annual salary. For a $90,000 hire, that’s $135,000 in lost productivity, re-hiring expenses, management time, and onboarding. Most companies track their ad spend to the dollar. Almost none track this number. The financial hit is the part people talk about. The part they don’t talk about is what happens to the team left behind.

What a bad hire actually costs your company

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Get expert insights on talent—skills-based hiring, recruitment science, HR trends, and recruitment strategies—all in one place.

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This handbook provides actionable insights, use cases, data, and tools to help you implement skills-based hiring for optimal success

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The skills-based hiring handbook

A comprehensive guide packed with detailed strategies, timelines, and best practices — to help you build a seamless onboarding plan.

How to elevate employee onboarding

A comprehensive guide with in-depth comparisons, key features, and pricing details to help you choose the best talent assessment platform.

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Top talent assessment platforms: A detailed guide

This in-depth guide includes tools, metrics, and a step-by-step plan for tracking and boosting your recruitment ROI.

The blueprint for boosting your recruitment ROI cover image

The blueprint for boosting your recruitment ROI

A step-by-step blueprint that will help you maximize the benefits of skills-based hiring from faster time-to-hire to improved employee retention.

Skills-based hiring checklist cover image

Download checklist

The skills-based hiring checklist

With our onboarding email templates, you'll reduce first-day jitters, boost confidence, and create a seamless experience for your new hires.

Download templates

Essential onboarding email templates

 Get all the essentials of HR in one place! This cheat sheet covers KPIs, roles, talent acquisition, compliance, performance management, and more to boost your HR expertise.

Download cheat sheet

The HR cheat sheet

Onboarding employees can be a challenge. This checklist provides detailed best practices broken down by days, weeks, and months after joining.

Employee onboarding checklist

Track all the critical calculations that contribute to your recruitment process and find out how to optimize them with this cheat sheet.

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Key hiring metrics cheat sheet

In a hiring world where bots screen bots, this one-pager shows how to refocus AI on surfacing real, job-ready people. Learn how to blend skills data, human insight, and smart automation to build a fairer, faster hiring process.

Download one-pager

Ending the AI arms race in hiring

Understand why hiring can sometimes feel like a matchmaking dilemma and learn how skills-based hiring can help you find "the one" for lasting hires.

Watch now

It's not you, it's your hiring process

Discover the science behind building high-performing teams by learning how to identify candidates who truly fit your company.

The dream job equation

Join us for an in-depth walkthrough of the 2024 Skills-Based Hiring Report. Our experts unpacked key trends, surprising insights, and why skills-based hiring is here and here to stay

 The State of Skills-Based Hiring 2024

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TestGorilla: AI-Powered Talent Sourcing & Skills Assessments

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TestGorilla is a talent discovery platform that helps teams find best-fit candidates through skills-based sourcing, AI-powered assessment tools.

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59% of organizations have made a bad AI hire. Our latest report reveals the gap between AI ambition and reality and how to start hiring for fluency.

THE STATE OF HIRING FOR AI FLUENCY

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AI Scoring and Hiring Bias featured image


AI scoring and hiring bias: What the evidence shows, what to watch for, and how to audit your tool

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How to choose a pre-employment assessment platform

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How to hire an AI-fluent marketer

Talent assessment

Hiring & recruiting

53% of hiring managers now prefer AI-fluent candidates over domain experts — yet 59% have already made a bad AI hire. Here's what our 2026 report reveals, and what you can do about it.

The state of hiring for AI fluency 2026: key findings and what to do next

High EQ separates great AI-fluent candidates from good

How to assess AI fluency for non-technical roles

Skills-based hiring is the best defense against AI

Defining “AI fluency” and why hiring rubrics fail

The EU AI Act classifies AI hiring tools as high-risk systems — with real compliance obligations already in motion. Here's what that means for your hiring stack, and what to ask your vendors.

blog post thumbnail for What the EU AI Act means for how you hire

What the EU AI Act means for how you hire

Our new research reveals the gap between how organizations define AI fluency and how they actually measure it — and it's costing them badly.

Our latest report reveals 59% of companies made a bad AI hire in the past year

featured image for Most teams use TestGorilla too late

Most teams use TestGorilla too late

Blog thumbnail From AI Productivity to AI Responsibility

From AI Productivity to AI Responsibility: Why Companies Are Rewriting What “Fluency” Really Means

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3 Jira automations to boost the delivery quality of your team

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Talent acquisition maturity model: Where does your team really stand?

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How to simplify your online application process (+ why unwieldy application processes suck)

Scrum for global teams: What doesn't work?

Blog thumbnail What hiring teams should measure when AI changes the job

Roles are changing with AI; job titles aren’t, and it’s costing employers heavily

Scrum for global teams: What works?

Active sourcing means proactively finding qualified candidates. Learn how it differs from passive sourcing, what channels work, and how to build a repeatable process.

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What is active sourcing? A complete guide for recruiters

Blog thumbnail How Your Candidate Journey Should Look in the Age of AI graphic

James Dixon

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