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estee chaikin

Estee looks after the TestGorilla brand and has spent over a decade covering social & environment impact and how these trends shape how talent is empowered.

AI Fluency

how to hire an ai fluent marketer graphic

You're an AI-fluent business and want to hire a marketer to match. That means screening for the judgment behind the work, not the tools a candidate can name. Marketing felt this shift first. Design and customer success engineering are catching up now, but marketers have been generating headlines, ad variants, and blog drafts with AI since the tools first hit the market. Every serious candidate now uses AI, most use it daily, and "I use AI" has gone from a differentiator to a basic expectation. T

How to hire an AI-fluent marketer

An AI-fluent customer service associate can use the AI tools already running in your support stack, judge whether an AI-drafted reply is accurate and appropriate before it reaches a customer, and know when to override the machine and escalate to a human.  It's a measurable skill made of four parts: prompt quality, output evaluation, tool navigation, and escalation judgment. You can test for all four before the first interview. The CS skills list has a new entry Open any customer service job ad a

How to hire an AI-fluent customer service associate

High EQ separates great AI-fluent candidates from good

The most durable skills are the most human ones.  Demis Hassabis is the CEO and co-founder of Google’s DeepMind Technologies. He runs one of the most advanced AI labs on earth. And when someone that.. that.. ahem.. deep into AI tells you which human skills will matter as the technology gets more capable, it's worth a pause. He was asked this question during a recent Stanford interview. In his answer, he named taste, design sensibility, original thinking, and the ability to synthesize different s

featured image for how to hire an ai-fluent product designer

You're an AI-fluent business and want to hire a product designer to match. That means screening for the judgment behind the work, not the tools a designer can name, because AI has made a polished portfolio and a polished prototype, the easiest thing to fake. That would have sounded strange three years ago. Back then, a portfolio was proof. The work took skill to produce, so it told you something true about the person who made it. You could trust it because it was hard to fake. That link has snap

 How to hire an AI-fluent product designer

Four skills that predict performance in AI-augmented roles featured image

Ask ChatGPT, Perplexity, Gemini, and Copilot the same question, "What skills predict success in AI-augmented roles?" and something strange happens. They agree.  All four name roughly the same shortlist:  prompt engineering output evaluation adaptability domain knowledge Then all of them proceed to frame the answer as a training problem. Providing answers to questions like: “How do you develop these skills?” “What upskilling program closes the gap?” “Which course should your people take?” That fr

Four skills that predict performance in AI-augmented roles

To assess AI fluency in hiring, evaluate candidates across five behavioral dimensions: applied AI use, learning agility, systems thinking, responsible AI use, and human-AI collaboration. 

Use structured, scenario-based assessments before the interview. Score responses against a three-level rubric (Developing, Functional, Advanced) weighted by role requirements to measure execution and judgment rather than tool familiarity. 
It’s becoming clear how to screen engineers and naturally technical rol

How to assess AI fluency for non-technical roles

Hiring & recruiting

Here's the hiring state-of-play in 2026. An AI writes the resume. An AI screens the resume. An AI preps the candidate for the interview, and increasingly, an AI conducts the first round too. And somewhere in there, a human still has to make a decision based on something real. This isn't a fringe trend. McKinsey's The State of AI 2025 finds nearly nine in ten organizations now use AI regularly, and half use it across three or more business functions. Hiring sits on both sides of that statistic: t

Skills-based hiring is the best defense against AI

We’ll cut to the chase. AI fluency is the ability to work effectively with AI tools at the level a specific job role requires. It differs from AI literacy, which describes general awareness of what AI can do.  But that isn’t the full picture. In this article, we equip you with the vocabulary the market is missing, the data on what happens without it, and the framework that replaces guesswork with measurement. AI Fluency is measurable, role-specific, and demonstrable under real working conditions

Defining “AI fluency” and why hiring rubrics fail

Skills-based hiring

The EU AI Act classifies AI hiring tools as high-risk systems — with real compliance obligations already in motion. Here's what that means for your hiring stack, and what to ask your vendors.

blog post thumbnail for What the EU AI Act means for how you hire

If you're using AI to screen candidates or working with vendors who do, the EU AI Act isn't a future concern. It's a present one. The Act started entering into force in August 2024. And for hiring tools specifically, August 2, 2026 is no longer the operative deadline for Annex III high-risk obligations. The EU's Digital Omnibus on AI, in force since July 27, 2026, pushed it to December 2, 2027. This gives extra runway for providers and deployers of hiring AI to get oversight, data governance, an

What the EU AI Act means for how you hire

Talent assessment

Our new research reveals the gap between how organizations define AI fluency and how they actually measure it — and it's costing them badly.

We surveyed nearly 2000 senior hiring leaders across the US and UK, spanning 29 industries and organizations hiring 1 to 250+ roles a year to explore how companies define and measure AI fluency. Most organizations now say AI fluency is a top hiring priority. Most have even defined it. And yet 59% still made a bad AI hire last year — someone who spoke convincingly about AI in the interview but couldn't apply it on the job. That's the central finding of The State of Hiring for AI Fluency, a new Te

Our latest report reveals 59% of companies made a bad AI hire in the past year

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This handbook provides actionable insights, use cases, data, and tools to help you implement skills-based hiring for optimal success

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The skills-based hiring handbook

A comprehensive guide packed with detailed strategies, timelines, and best practices — to help you build a seamless onboarding plan.

How to elevate employee onboarding

A comprehensive guide with in-depth comparisons, key features, and pricing details to help you choose the best talent assessment platform.

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Top talent assessment platforms: A detailed guide

This in-depth guide includes tools, metrics, and a step-by-step plan for tracking and boosting your recruitment ROI.

The blueprint for boosting your recruitment ROI cover image

The blueprint for boosting your recruitment ROI

A step-by-step blueprint that will help you maximize the benefits of skills-based hiring from faster time-to-hire to improved employee retention.

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Download checklist

The skills-based hiring checklist

With our onboarding email templates, you'll reduce first-day jitters, boost confidence, and create a seamless experience for your new hires.

Download templates

Essential onboarding email templates

 Get all the essentials of HR in one place! This cheat sheet covers KPIs, roles, talent acquisition, compliance, performance management, and more to boost your HR expertise.

Download cheat sheet

The HR cheat sheet

Onboarding employees can be a challenge. This checklist provides detailed best practices broken down by days, weeks, and months after joining.

Employee onboarding checklist

Track all the critical calculations that contribute to your recruitment process and find out how to optimize them with this cheat sheet.

Key hiring metrics cheat sheet cover image

Key hiring metrics cheat sheet

In a hiring world where bots screen bots, this one-pager shows how to refocus AI on surfacing real, job-ready people. Learn how to blend skills data, human insight, and smart automation to build a fairer, faster hiring process.

Download one-pager

Ending the AI arms race in hiring

Understand why hiring can sometimes feel like a matchmaking dilemma and learn how skills-based hiring can help you find "the one" for lasting hires.

Watch now

It's not you, it's your hiring process

Discover the science behind building high-performing teams by learning how to identify candidates who truly fit your company.

The dream job equation

Join us for an in-depth walkthrough of the 2024 Skills-Based Hiring Report. Our experts unpacked key trends, surprising insights, and why skills-based hiring is here and here to stay

 The State of Skills-Based Hiring 2024

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