About the TestGorilla Email Skills (Gmail) test

Discover the science behind this test and check out the recommended tests you may find useful alongside it in an assessment.

Scroll down for the latest validity study and suggested additional tests.

Back to the Email Skills (Gmail) test page

Available languages:
English, Spanish, Dutch, French, German

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Test type:


Software skills

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Administration time:

10 minutes

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Difficulty level:


Intermediate

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Number of questions:


16 questions per test, 102 in the test bank

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Scoring benchmarks

Benchmarks are available for various education levels (ranging from some high school education to Master’s degree or higher), business functions (from administrative to software development), and seniority levels (junior to senior).

Psychometric properties of the Email Skills (Gmail) test

The metrics reported below are based on a sample size (N) of at least 1,000 candidates unless indicated otherwise.

Reliability: Cronbach’s alpha coefficient = .63

Face validity: Candidates rated this test as accurately measuring their skills (average score of 3.86 out of 5.00).

Criterion-related validity: Candidates with higher scores on this test received higher average ratings from the hiring team during the selection process (r = .49, N = 141).

For an in-depth look at interpreting test fact sheets, please read our Science series articles:

How to interpret test fact sheets (part 1): Reliability

How to interpret test fact sheets (part 2): Validity

For an explanation of the various terms, please refer to our Science glossary.

Use these tests with the Email Skills (Gmail) test

We believe that multi-measure testing is essential in a holistic hiring process because it examines the candidate as a whole, including technical skills, soft skills, and personality. Below are some tests we recommend using alongside the Email Skills (Gmail) test.

Customer service

This Customer Service test evaluates candidates’ ability to interact appropriately and determine appropriate solutions. It will help you hire experts who can enhance your CS operations by improving customer satisfaction and avoiding negative impressions.
10 min

Communication (Intermediate)

This intermediate communication test evaluates candidates' skills in communicating clearly and effectively in business settings, including using written, verbal, and interpersonal communications, as well as active listening and nonverbal communication.
10 min

Problem Solving

This Problem Solving test evaluates candidates’ ability to define problems and analyze data and textual information to make correct decisions. This test helps you identify candidates who use analytical skills to evaluate and respond to complex situations.
9 min

Time management

The time management test evaluates candidates’ ability to manage their time well in a professional environment. Through typical workplace scenarios, this test assesses how well candidates can prioritize, plan, execute, and reflect on tasks and projects.
9 min
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Use TestGorilla to discover top candidates

Unlock the power of successful hiring! Streamline your hiring process, make informed decisions, and build a team that drives success. Begin your journey to a stronger team – use our Email Skills (Gmail) in your assessment and find your future top performers.