Unifin Inc., established in 2011, is a veteran-owned BPO and Accounts Receivable Management firm specializing in third-party debt collection, customer care, and staff augmentation. With consumer contact centers across the U.S., Asia, Latin America, and Africa, we leverage expert teams and advanced technology to deliver tailored solutions that maximize results and enhance customer experiences.

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Understand skills-based hiring

This handbook provides actionable insights, use cases, data, and tools to help you implement skills-based hiring for optimal success

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The skills-based hiring handbook

Understand HR

A comprehensive guide packed with detailed strategies, timelines, and best practices — to help you build a seamless onboarding plan.

How to elevate employee onboarding

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A comprehensive guide with in-depth comparisons, key features, and pricing details to help you choose the best talent assessment platform.

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Top talent assessment platforms: A detailed guide

Measure skills

This in-depth guide includes tools, metrics, and a step-by-step plan for tracking and boosting your recruitment ROI.

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The blueprint for boosting your recruitment ROI

A step-by-step blueprint that will help you maximize the benefits of skills-based hiring from faster time-to-hire to improved employee retention.

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The skills-based hiring checklist

With our onboarding email templates, you'll reduce first-day jitters, boost confidence, and create a seamless experience for your new hires.

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Essential onboarding email templates

 Get all the essentials of HR in one place! This cheat sheet covers KPIs, roles, talent acquisition, compliance, performance management, and more to boost your HR expertise.

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The HR cheat sheet

Develop and retain talent

Onboarding employees can be a challenge. This checklist provides detailed best practices broken down by days, weeks, and months after joining.

Employee onboarding checklist

Track all the critical calculations that contribute to your recruitment process and find out how to optimize them with this cheat sheet.

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Key hiring metrics cheat sheet

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