Recruitment Staff

Overview:

Tech Solutions is seeking a dependable and self-motivated Level 1 IT Support Technician to join our team. This part-time position is primarily remote, with on-site field work up to twice a week or as needed within a 50-mile radius of Long Beach. You will be responsible for basic troubleshooting, client support, and occasional hands-on technical tasks.

Key Responsibilities:

• Provide remote Level 1 support for desktops, laptops, printers, and basic networking

• Perform on-site support and installations at client locations (typically 1–2 times per week)

• Troubleshoot hardware, software, and connectivity issues

• Install and configure IT equipment for clients

• Maintain documentation through our ticketing system

• Communicate clearly and professionally with clients

Requirements:

• Basic knowledge of Windows OS, Office 365, and general IT troubleshooting

• Ability to lift up to 25 lbs (e.g., desktops, small printers)

• Reliable transportation and a valid driver’s license for travel to client work sites

• Must reside in or near Long Beach, California

• Strong communication, reliability, and problem-solving skills

• Previous IT support or helpdesk experience is a plus.

Schedule:

Part-Time (30 hours per week)