Project & People Operations Coordinator
Project & People Operations Coordinator (Remote)
Salary: £4,000 – £6,000 per annum (pro rata based on hours)
Contract: 3-month fixed term, renewable based on performance
Schedule: 1–3 days per week (UK GMT hours)
Application Deadline: August 2025
About Us
At My Free Course, we believe education should be accessible to everyone. We provide high-quality, free online courses to thousands of learners worldwide. We’re building a lean, talented, remote-first team focused on innovation, integrity, and social impact.
We’re now looking for a thoughtful and highly organised Project & People Operations Coordinator to help us run our team more effectively across both people and project workflows. This is a great opportunity for someone who enjoys building structure, supporting others, and keeping fast-moving teams on track.
About the Role
This part-time role blends HR, project management, and team coordination. You will play a key role in making sure our creative, technical, and marketing teams stay aligned -while also setting up healthy processes for hiring, onboarding, reviews, and offboarding. You will report to the CEO and work closely with team leads across marketing, development, and support.
What You will Be Doing
People Operations
Maintain accurate records for contracts, onboarding, probation, and offboarding
Coordinate HR-related processes such as dismissals or grievances with professionalism and discretion
Support line managers in handling sensitive issues fairly and legally
Ensure our freelance and volunteer contributors are documented and supported
Project Coordination
Track team deliverables across multiple workstreams (Development,Marketing, PPC, Sales, Support and UX)
Help build calm, realistic timelines and align cross-functional contributors
Take ownership of recurring reports (e.g., monthly updates from each team to the CEO)
Systems & Admin
Help document and improve internal policies (e.g., remote working, wellbeing, contracts)
Coordinate communications between departments to prevent silos and confusion
Support the CEO with light admin and recruitment tasks (e.g., filtering CVs, tracking trials)
What We’re Looking For
Experience
3–5 years in an HR, project coordination, team administration, or operations support role
Experience working in international, remote, or start-up teams is a strong advantage
Bonus: Familiarity with freelancer and contractor management
Skills & Tools
Excellent written and verbal English (C2 level or native English speaker)
Highly organised and comfortable juggling many moving parts
Able to identify people issues early and handle them with diplomacy
Familiar with Google Workspace, and task/project boards (ClickUp, Notion, etc.)
Bonus: Experience with payroll/HR tools such as Deel, Gusto, or Remote
Personal Qualities
Empathetic and fair -but able to hold boundaries and enforce processes
Proactive, calm, and self-managing
Committed to ethical systems and team wellbeing
Comfortable working with strong personalities -without becoming one
Why Join Us?
You will be building essential systems in a team that truly needs you.
Your voice will matter; this is not a tick-box role.
Opportunity to grow with us -if you help us run better, we will grow together.
To Apply
Please submit the following to recruitment@myfreecourse.co.uk :
Your CV
A short introduction video answering: "What do you believe is the most important quality in managing people operations for a remote team – and why?"
We will test English fluency/comprehension skills as part of the shortlisting process. Applications that do not meet the standard will not be considered.
