Director of Travel Design

Custom Travel Company, headquartered in the USA and renowned for creating extraordinary travel experiences across Latin America and Antartica, is currently in search of a Director of Travel Design.

The company curates bespoke itineraries tailored to guests unique interests and aspirations. Operating as a virtual workspace, this travel company embraces a distributed team model. We're on the lookout for exceptional individuals who share a passion for travel and dedication to client satisfaction. If you're eager to join a dynamic team and contribute to crafting unforgettable journeys, we invite you to apply.

Job Responsibilities:

• Oversee the sales team of Travel Designers and the Operations Team Leader.

• Source and evaluate candidates for sales team roles.

• Review and allocate incoming travel requests among the sales team.

• Ensure the sales team meets accuracy and deadline targets.

• Assist in finalizing travel packages.

• Address and resolve sales team issues with suppliers.

• Provide support to the sales team with client interactions as required.

• Develop and enhance sales tools for improved efficiency.

• Collaborate with the marketing team to execute special inventory promotions.

• Participate in and deliver training sessions during team meetings.

• Contribute to establishing and implementing sales team and individual goals.

• Conduct milestone reviews for sales team members.

• Maintain close collaboration with the Director of Operations.

• Represent Custom Travel Company at trade shows and sales events when necessary.

• Negotiate new contracts and foster relationships with suppliers.

• Identify and screen potential new suppliers.

• Forge relationships with premier agent networks.

• Report directly to the CEO.

Requirements:

• Proficient knowledge of Latin American destinations.

• Previous experience in high-end hospitality or boutique travel agency oriented to the American market (at least 3 years).

• Proven experience managing a team.

• Excellent sales skills.

• Availability for 30 to 40 hours per week with flexibility within office hours (9 AM – 5 PM Eastern Time - USA). The ideal candidate should preferably be based in Central/South America.

• Exceptional written and verbal communication skills in English.

• Strong problem-solving abilities and attention to detail.

• Demonstrated reliability and ability to excel in a remote work environment.

• A servant leadership work ethic, prioritizing team success over personal gain.

Compensation:

• Base Salary + Variable compensation based on experience.

• Potential for bonuses and commissions based on performance.

• Excellent work environment and opportunities for growth.