Administrative Assistant

Key Responsibilities

• Answer and relay inbound communications, including phone calls, emails, and other correspondence, in a prompt and professional manner.

• Manage correspondence, including drafting and proofreading emails, letters, and other documents as needed.

• Track internal metrics related to administrative processes, such as response times, customer satisfaction

Requirements

• Proven experience in an administrative role, preferably in a similar capacity.

• Excellent communication skills, both written and verbal fluency in English.

• Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively.

• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software applications.

• Ability to work independently and collaboratively in a fast-paced environment.

• Bachelor's degree and/or equivalent work experience