Job boardCoveredHire

Insurance Virtual Assistant

Work location: Philippines
Work arrangement: Remote
Salary range: USD $500 - $700 per month
Skills:
Time Management
Communication
Problem Solving

About Us

We are a specialized recruitment firm that partners with leading insurance agencies to connect them with top-tier talent. Our mission is to help agencies build strong teams so they can focus on serving their clients and growing their business. We are currently seeking a skilled Insurance Virtual Assistant on behalf of one of our partner agencies to provide essential support in daily operations and client service.

What You’ll Do

  • Provide administrative and customer support to insurance agents and clients.

  • Assist with policy quotes, renewals, endorsements, and claims processing.

  • Manage client records, update CRM systems, and ensure data accuracy.

  • Handle client communications via phone, email, and chat.

  • Schedule appointments, follow up with leads, and track renewals.

  • Prepare reports and maintain compliance with company and industry standards.

What We’re Looking For

  • Prior experience in insurance or as a virtual assistant (preferred).

  • Strong knowledge of insurance processes and terminology (Life, Health, P&C, or Commercial a plus).

  • Excellent organizational, multitasking, and communication skills.

  • Proficiency with CRM tools, Microsoft Office, or Google Workspace.

  • Ability to work independently, manage deadlines, and maintain confidentiality.

  • Bonus: Experience with AMS platforms (Applied, EZLynx, HawkSoft, etc.) or a current insurance license.

What We Offer

  • 100% remote and flexible work setup.

  • Competitive pay based on experience.

  • Opportunity for long-term growth within the agency.

This application includes an assessment as the first step