HR/Admin Associate

HR & Admin Associate

Location: Remote | Full-Time (Contract or Employee)

Reports To: COO

Department: Operations

We’re now hiring an HR & Admin Associate to support our leadership, streamline operations, and manage internal systems—from onboarding new hires to keeping our ClickUp and Slack environments organized and running smoothly.

Your Mission

Support the COO and agency leadership by managing the people operations, communications, and backend admin systems that keep a fast-paced, fully remote team aligned, compliant, and productive.

What You’ll Be Doing

People & HR Ops

• Coordinate hiring workflows: schedule interviews, manage job posts, track candidates via ClickUp

• Manage onboarding for new team members (contractors and employees): send offer letters, organize access to Slack, ClickUp, Frame.io, and SOPs

• Maintain updated team records: contracts, availability, role documentation, birthdays, and payment info

• Assist with contractor and freelancer outreach, documentation, and performance check-ins

Admin & Internal Ops

• Keep ClickUp spaces clean and organized: assign team tasks, follow up on due dates, and monitor deliverable completion

• Send reminders and prep agendas for team meetings (Monday standups, creative reviews, monthly recaps)

• Document internal processes and help refine SOPs for task handoff, hiring, project completion, etc.

• Manage internal calendars, call schedules, and Fathom meeting notes + follow-ups

Communication & Coordination

• Help facilitate internal Slack communications across creative, media buying, and client teams

• Collect feedback and pulse checks from team members to improve workflows

• Act as a point of contact for administrative questions from team members or freelancers

Who You Are

• Detail-Oriented & Organized – You love to create structure, follow checklists, and keep systems humming

• People-First – You’re approachable, clear, and empathetic—comfortable communicating across time zones and personalities

• Process-Minded – You naturally see how to make things better, cleaner, and more efficient

• Fast-Paced but Calm – You’re used to juggling multiple moving parts without getting overwhelmed

• Remote Ready – You’ve worked in a distributed team and thrive in async communication environments

• Tools We Use (You’ll Be Working In)

• ClickUp (project management & SOPs)

• Slack (internal communication)

• Frame.io (creative asset delivery)

• Fathom (call recording and follow-ups)

• Google Workspace (Docs, Sheets, Calendars)

• Notion (hiring docs, team resources)

Bonus Points If You…

• Have supported a remote creative, marketing, or eCommerce agency

• Understand freelance hiring, contractor onboarding, and gig management

• Have experience with HR systems, payroll tools, or team communication platforms

• Are familiar with recruiting platforms like Workable, TestGorilla, or Culture Index

Compensation & Perks

• Competitive pay (hourly or monthly, based on experience)

• Flexible working hours

• Opportunity to grow into a people ops or operations manager role as the agency scales

• Fully remote team culture with async flexibility

• A team that values ownership, curiosity, and clarity