Customer Service Representative
Before you apply!
We encourage all applicants to take a few minutes to learn more about AspiraGlobal before the interview. Visiting our website will give you a better understanding of who we are, what we do, and the kind of team you might be joining.
Check us out here: www.aspiraglobal.biz
We’re excited to learn more about you—and we’d love for you to get to know us too!
Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.
https://docs.google.com/forms/d/e/1FAIpQLSf39J0XM8Yr6_Vy30_xOZmFLxJIuS_yCJ6WqtYy_HE4X8OsMg/viewform
We appreciate your cooperation — this step ensures a smooth and fair review of your application.
Overview:
We are looking for a passionate and dedicated Customer Service Representative to join our team. As the first point of contact for our customers, you will play a key role in delivering exceptional service and support, resolving inquiries, and ensuring customer satisfaction. If you’re a great communicator, a problem solver, and thrive in a fast-paced environment, we’d love to meet you!
Responsibilities:
Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
Resolve product or service issues by clarifying customer complaints and providing appropriate solutions
Maintain a positive, empathetic, and professional attitude toward customers at all times
Document customer interactions, transactions, comments, and complaints accurately
Follow communication procedures, guidelines, and policies
Collaborate with internal teams to ensure customer issues are resolved efficiently
Stay up-to-date on product knowledge and service changes
Qualifications:
Proven customer support experience or experience in a client-facing role
Excellent communication and interpersonal skills
Strong problem-solving skills and attention to detail
Ability to multitask, prioritize, and manage time effectively
Tech-savvy with familiarity in CRM systems, chat platforms, or helpdesk tools
A calm and positive attitude, even under pressure
Why Join AspiraGlobal?
At AspiraGlobal, we empower businesses to scale by providing exceptional talent solutions. As part of our team, you’ll work in a dynamic, innovation-driven environment where collaboration and growth are key. You’ll have opportunities for mentorship, professional development, and a real impact on the businesses we support. Together, we solve problems, drive progress, and create meaningful change.
