Warehouse & Logistics Supervisor

Responsibilities are listed herewith but are not limited to the below:

• Handle all products with care, adhering to company standards and procedures as outlined in the Food Safety Manual.

• Comply with the Personnel Hygiene Code of Conduct.

• Attend all Food Safety training sessions, ensuring full comprehension and application of the training content.

• Inspect and maintain cleanliness of vehicles, ensuring they meet company specifications.

• Accurately complete all required administrative records.

• Report any concerns regarding equipment/vehicle safety and operational efficiency to management.

• Maintain cleanliness and organization of the warehouse, adhering to all Food Safety measures.

• Ensure the warehouse and fridge area is kept clean and orderly.

• Perform additional duties as assigned.

Stock Control:

• Verify orders during loading, ensuring accuracy in product selection, labelling, and documentation on load sheets.

• Notify management or Quality Control (QC) of any stock issues, missing items, or non-conformances.

• Oversee and participate with the Procurement Supervisor in conducting and recording weekly and monthly stock takes in Palladium; investigate discrepancies and report concerns to management.

• Oversee receipt of supplier deliveries, ensuring stock accuracy and correct paperwork submission to Accounts, Administration, or QC.

• GRV stock into the system using the Goods Received system in Palladium.

• Ensure accurate recording, labelling, and issuing of products to production.

• Manage the receipt of finished products from production, ensuring proper recording and labelling.

Logistics and Operations:

• Coordinate and manage daily driver schedules and activities.

• Work closely with QC and Sales Support teams to optimize efficiency and forecast requirements.

• Conduct daily temperature and condition checks for the main fridge and reefers.

• Maintain an organized and clean refrigeration area, ensuring all products are properly labelled and follow FIFO principles.

• Report any deviations affecting food safety.

• Process return sheets for approved product returns, including expiry dates and quantities.

• Oversee and supervise stock control for the Warehouse and Bulk Fridges.

• Ensure all warehouse areas are kept clean and free from obstructions, with tools and machinery stored safely.

• Dispose of excess packaging materials promptly.

• Conduct routine maintenance checks on the generator, ensuring regular oil and water changes with records maintained.

• Operate the spray ball system daily per the cleaning schedule.

• Adhere to opening and closing procedures.

Human Resources & Team Management:

• Assist in the recruitment of department staff as needed.

• Manage warehouse and logistics staff regarding attendance, disputes, and internal communication.

• Pre-approve leave requests and submit for final management approval.

• Provide coaching and training, ensuring adherence to the company’s disciplinary code of conduct.

• Complete probationary checklists for new employees within the department.

Critical Accountabilities:

• Ensure proper stock rotation and adherence to FIFO procedures.

• Maintain the safe handling, transportation, and delivery of food products per food safety regulations.

• Ensure vehicle and driver licenses are current; notify management of upcoming renewals.

• Verify that drivers have valid licenses for assigned vehicles, including those using company vehicles intermittently.

• Implement and enforce a daily vehicle condition checklist signed by the driver.

• Report all damages or accidents immediately.

• Ensure all company vehicles remain up to date on servicing.

Minimum Experience & Qualifications:

• Minimum of 3 years of experience in warehouse and logistics management within the food service industry.

• Strong knowledge of food safety regulations and FIFO stock management.

• Experience managing teams, including training, performance monitoring, and disciplinary actions.

• Proficiency in inventory management systems, preferably Palladium.

• Valid driver’s license and experience handling logistics operations.

• Strong communication and organizational skills.

• Ability to work in a fast-paced environment and adapt to operational needs.