As a member of the Product Management team, the Learning and Development Trainer will create and deliver content and programs that inspire our people personally and professionally. We’re looking to build an always-learning culture and growth mindset. This role will collaborate effectively with experts around the organization to ensure learning is timely, impactful, and relevant. The Learning and Development Trainer will drive culture and instill our core values throughout the learning process. This individual will play a key role in identifying and delivering continuous learning opportunities, with management and new hire training at the forefront of these initiatives.
Facilitate training to audiences including new hires, individual contributors, and leaders
Create new course/content development and improvements to existing resources with input from subject matter experts
Prepare compelling, educational material such as module summaries, quizzes, group discussion, WorkforceGo! HCM specific videos etc. leveraging appropriate technology
Provide effective consultative guidance and support to leaders and others making training requests that fall outside of existing programs
Demonstrate a continuous improvement mindset communication and interactions with others
Conduct trainee evaluations to identify areas of improvement, content retention and team member participation
Monitor employee performance throughout the training process and gather feedback regarding training
Hold hiring managers to new hire training process for consistent WorkforceGo! HCM new hire training & specific department on boarding of team members
Demonstrated strong verbal and written communication
Capable of working on multiple projects while maintaining close attention to detail
Excellent analytical, organizational and project management skills
Able to collaborate across departments and show general leadership skills such as negotiation, communication, and team building
Able to identify issues, challenges, and gaps associated with content, training programs and materials, and to propose potential solutions
Strong personal motivation and initiative
Proven track record of at least 2 years’ experience in creating performance support materials, classroom training for adult learners, and/or eLearning courseware for software applications
Experience working with software environments supporting the training class, using dummy data
Communicates effectively to deliver learning in a clear and compelling manner to a wide range of audiences
Situational adaptability to match the shifting demands of different situations
Collaborates with others by gaining trust and support quickly to meet shared objectives
Confident, engaging, and professional communication and interpersonal skills
Competence using Microsoft 365 tools (Outlook, PowerPoint, Word, etc..) and Salesforce CRM
BS/BA in Business, HR, Finance, or relevant field preferred, but not required Certification (e.g., FPC/CPP/PHR or SMHR) is a plus
Proven experience building curriculum and/ or learning-based programs
Ability to plan, research, design, author, implement, and troubleshoot, product-related learning content
Ability to prioritize your work and rapidly switch between priorities, excellent long-term planning, and project management skills
Ability to direct self and others to meet project goals and deadlines
Ability to work independently, as well as to collaborate with members of a high-performing team
Ability to work with subject matter experts to define content development needs and convert information into engaging learning materials
Innovation in all that we do
Integrity in all interactions with our team, clients, partners, and vendors
Accountability for our individual contribution to the success of our company
Passion for our team, clients, partners, and community
Results Driven
We are judged based upon what we accomplish
Excellence
In service both internally and externally
Journey for our team, clients, partners, and community
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Matching
Flexible Spending Accounts
Health Savings Accounts
Disability & Life Insurance
Employee Assistance Program
LegalShield
ID Shield
Commuter Reimbursement Plan
Tuition Reimbursement
Bonus Pay
Wellable membership
Telescope Health (telehealth) through Accresa
Intellect (mental health) application
Employee engagement activities, including voluntary events, raffles, book club, and more!