Archive for Term: Technical Support Engineer

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Culture add
This culture add test assesses how a candidate’s values and behaviors align with your organization values and the behaviors that would make your ideal hire successful in a specific role, based on a customized survey you fill out.
Clock 10 min
Customer service
This customer service test evaluates a candidate’s ability to respond to customer issues in an appropriate manner. This test will help you identify candidates who take a customer-centric approach to problem resolution to deliver the best service.
Clock 10 min
Salesforce CRM
The Salesforce customer relationship management (CRM) test evaluates candidates’ familiarity with the basic concepts and standard functionality of Salesforce CRM. This test will help you hire candidates who have experience using Salesforce in their roles.
Clock 10 min
Critical thinking
This critical thinking test evaluates candidates’ skills in critical thinking through inductive and deductive reasoning problems. This test will help you identify candidates who can evaluate information and make sound judgments using analytical skills.
Clock 10 min
Numerical reasoning
This numerical reasoning test evaluates candidates’ general aptitude with numbers and their skill in interpreting them for a wide range of applications. This test will help you identify candidates with strong numerical skills.
Clock 10 min
Zendesk CS
The Zendesk test evaluates candidates’ ability to use Zendesk support products to provide great customer service for your company. It will help you identify candidates with strong critical thinking skills who can use Zendesk to solve problems effectively.
Clock 10 min
IT/Engineering Microsoft 365
This Microsoft 365 test evaluates candidates’ technical skills using the Microsoft 365 platform (Exchange Online, Azure Active Directory, SharePoint, and Microsoft Teams) and their ability to evaluate, design, deploy, and manage Microsoft 365 services.
Clock 10 min
Windows Server Administration
This Windows Server Administration test evaluates candidates’ technical knowledge of and skills using Windows Server operating systems and their ability to deploy and support Windows Server. This test helps identify skilled Windows Server administrators.
Clock 10 min
DISC
The DISC test is based on the model developed by psychologist William Marston for behavioral assessment. It classifies how we express emotions into the four behavior types of DISC: dominance (D), influence (I), steadiness (S), and conscientiousness (C).
Clock 10 min
Time management
The time management test evaluates candidates’ ability to manage their time well in a professional environment. Through typical workplace scenarios, this test assesses how well candidates can prioritize, plan, execute, and reflect on tasks and projects.
Clock 10 min
Software engineer
This software engineer test evaluates candidates’ knowledge of the basic principles and topics of software engineering. The test helps you identify candidates who can approach problems using “software engineer thinking” to find the best solution possible.
Clock 10 min
Motivation
Rooted in Oldham & Hackman’s Job Characteristics Model, the job preferences test measures the extent to which your candidates' expectations align with your job offer, based on a customized survey that you and the candidate both fill out.
Clock 15 min
Ruby (coding): debugging
This Ruby coding test assesses candidates' ability to interpret Ruby code and debug it based on a set of given requirements. For this Ruby debugging test, candidates have 30 minutes to read through the requirements and fix a partially working script
Clock 30 min
Fundamentals of electricity
This fundamentals of electricity test evaluates candidates’ knowledge of the basic principles and topics of electricity. The test helps you identify candidates who can approach electrical circuits and equipment to troubleshoot or perform maintenance.
Clock 10 min
HubSpot CRM
The HubSpot test measures candidates’ skills in HubSpot sales, marketing, and customer service software. It will help you identify candidates who can use the full suite of HubSpot tools effectively to manage your processes and implement solutions.
Clock 10 min
IT business analyst
The IT business analyst test evaluates candidates’ aptitude in the skills required to function as an IT business analyst. The test helps you identify candidates who can guide your business to improve its products and services through data analysis.
Clock 10 min
Python (coding): data structures & objects
This Python data structures & objects test evaluates your candidate's object-oriented programming skills. In 30 minutes, they will work with Python objects and implement a data structure. This test will help you hire mid-level Python developers.
Clock 30 min
DevOps
The DevOps test assesses candidates’ knowledge of DevOps concepts and practices and whether they can apply that knowledge to improve infrastructure, achieve faster time to market, and lower failure rates of new releases.
Clock 10 min
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