What is the difference between an assessment and a test?
Ein Assessment ist ein Gesamtpaket von Tests und benutzerdefinierten Fragen, die du zur Bewertung deiner Bewerber:innen zusammenstellst. Jeder einzelne Test innerhalb eines Assessments ist so konzipiert, dass er etwas Bestimmtes prüft, z. B. eine berufliche Fähigkeit oder eine Sprache. Eine Bewertung kann aus bis zu 5 Tests und 20 benutzerdefinierten Fragen bestehen.Du kannst den Bewerbern:innen ermöglichen, auf verschiedene Weise auf deine benutzerdefinierten Fragen zu antworten, z. B. mit einem personalisierten Video.
Can I add my own questions to an assessment?
Yes! Custom questions are great for testing candidates in your own unique way. We support the following question types: video, multiple-choice, coding, file upload, and essay. Besides adding your own custom questions, you can also create your own tests.
How do video questions work?
A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now." You can learn more about video questions here
Can you explain how the other custom question types work?
Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here
Can I customize an assessment with my company logo and color theme?
Yes! You can add your own logo and company color theme to your assessments. This is a great way to leave a positive and lasting brand impression on your candidates.
Welche Art von Support wird angeboten?
Our team is always here to help. After you sign up, we’ll reach out to guide you through the first steps of setting up your TestGorilla account. If you have any further questions, you can contact our support team via email, chat or call. We also offer detailed guides in our extensive Help & Inspiration Center
What is the cost for using the Zendesk CS test?
You can find our pricing packages here
. Sign up here
to try TestGorilla today.
Can I combine the Zendesk CS test with other tests?
Yes. You can add up to five tests to each assessment.
Where in my recruitment process should I use the Zendesk CS test?
We recommend using our assessment software as a pre-screening tool at the beginning of your recruitment process. You can add a link to the assessment in your job post or directly invite candidates by email.
TestGorilla replaces traditional CV screening with a much more reliable and efficient process, designed to find the most skilled candidates earlier and faster.