Employee retention is one of the most vital metrics in your organization. According to a survey conducted by the U.S. Bureau of Labour Statistics, 3 to 4.5 million employees in the US quit their jobs each month.[1] Furthermore, the Great Reshuffle that followed the pandemic is continuing with no clear end in sight. Employee retention…

Business is about people, whether they be clients, co-workers, or subordinates. But it’s managing the latter group that can be especially difficult without the necessary people management skills.  If you want to hire a great candidate for a leadership role that can manage conflict and the team’s strengths and weaknesses, then you need to know…

Building your team is one of the most exciting parts of being a startup leader – but it’s also one of the most difficult.  This is because many founders have the technical skills to build a great product, but they lack the fundamental HR skills needed to build a business.  Too often, they fall back…

Of all change management initiatives, only about 34% succeed.[1] Organizations that can’t handle change can expect to face serious difficulties. Companies that can’t adapt to changing circumstances risk either stagnating or burning out – and the resulting damage to morale can meaningfully impact your staff. Change management frameworks give your company a clear change management strategy….

Traditional company leadership is centered around managing specific job roles: determining salaries, providing guidance, and monitoring performance. But what do leaders and managers do without strict job roles? What would their primary responsibilities be? Skills-first organizations prioritize skills over traditional job roles and structure, instead organizing responsibilities and making decisions based on capabilities, not a…

You’re already taking care of work-life balance, right? You offer standing desks and a meditation app subscription for your employees so they can be healthier at work, more mindful in their lives, and even do yoga in the office on Fridays. Isn’t that enough? Not quite. The sentiment is there, but those are just a…

When hiring new staff, you probably focus on experience, technical skills, and education first. After all, you need a qualified, specialized team you can rely on to keep your customers and clients happy. But, let’s say you hire an expert who’s proactive, driven, and experienced. What happens if it turns out they’re a poor team…

PTO, or paid time off, is a huge bonus for many employees. But what happens if they don’t use their allotted vacation days before they quit? Are they entitled to an extra financial boost on the back of any leftover PTO? For those workers employed by companies offering PTO payouts, the answer is yes. However,…

In 2018, just 16% of companies were fully remote.[1]  Since then, the pandemic has introduced remote working to the masses – and with that introduction, distributed teams have moved from a niche trend to a mainstream success. Not every company can go fully remote. But distributed teams offer improvements to flexibility, productivity, cost-efficiency, and employee…

April Rinne used to worry about falling behind her peers. Moving from field to field, pursuing whatever interested her at the time, she heard from others that her career path made no sense and that her professional future would suffer for it. But April’s wide-ranging work experience taught her something invaluable: how to transfer skills and…

Most of your employees have been with your company for years. They’re highly skilled, and team cohesion is as strong as ever.  But unfortunate circumstances are forcing you to let someone go. In line with company policy, you apply the Keeper Test. You look at your employees and ask yourself: “Which of these people would…

You have been understaffed for months. Your sales team’s employee attendance is erratic, and you could miss your quarterly targets. Worse: Your customers are starting to notice, and they’re frustrated by all the delays. You want to understand what’s happening in sales to keep employees from coming to work. But it’s flu season, and three…